Looking for Customer Care Executive

1 week ago

Chennai Tamil Nadu, India Pink FitnessOne group limited Full time

**Greetings from FitnessONE**

We have an opening for Customer Care Executive in our Corporate Office.

Qualification: Any Degree

Experience: 1 to 2 years of Experience in Customer Care Executive.

**Salary**: 13k to 16k

Location: Chennai Nungambakkam

Shift Timings: 9.30 am to 6.00 pm.

**JOB DESCRIPTION**:

- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- dealing with customer issues and churning out an easy-to-follow solution
- managing payment and delivery of customer orders
- helping customers choose the right product for their requirements and budget
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- interacting with customers to ensure they have a desirable and shareable experience.

Regards,

Sri sneha V

HR Executive

Fitnessone Group India Limited

Ct.No: 9740544885

**Job Types**: Full-time, Fresher

Pay: ₹13,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9740544885

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