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Assistant Manager Collections

2 weeks ago


Chennai, India TP Full time

Skills & QualificationsBachelor’s degree, preferably in Finance, Accounting, Business Administration, or related field8+ years of AR/Collections experience, including 3–5 years in a leadership role.Strong knowledge of Order-to-Cash (O2C) processes, AR systems, and controls.Proficiency with ERP systems (Oracle, Netsuite and High Radius) and collection tools.Excellent analytical, negotiation, and communication skills.Proven track record of reducing past dues and improving collection efficiency.Ability to lead teams in a fast-paced, results-driven environment.CompetencyCustomer-focused with strong relationship management skills.Results-driven with accountability for cash collection targets.Process-oriented with an eye for continuous improvement.Strong teamwork and collaboration across cross-functional teams.Key ResponsibilitiesTeam Leadership & StrategyCollections ManagementOperational ExcellenceClient CommunicationReporting & AnalyticsCompliance & GovernanceKPI’sAchievement of monthly/quarterly cash collection targets.Reduction in DSO and past due % of AR.Timely resolution of disputes and unapplied cash.Collector productivity and adherence to daily worklists.Accuracy and timeliness of collection reporting.