Customer Service Engineer
1 month ago
Job description
Hiring immediately We are seeking a Customer Service - Engineer to join our team As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, a critical thinker, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
- Receive incoming calls in a professional and courteous manner
- Make Outbound calls to schedule customers when parts arrive
- Complete work orders, return customer calls, and respond to customer complaints
- File and submit warranty claims
- Perform other duties as needed which may include cross-training in related positions
- Develop and maintain a knowledge base of the evolving products and services
- Document and update customer records based on interactions
Job Requirements:
- Minimum two years of administrative / engineering experience
- Strong written and verbal communication skills in English
- Detail-oriented with strong data entry skills
- Positive attitude
- Positive and professional demeanor
- Team player who can work independently
- Able to prioritize and multitask
Job Type: Full-time
Pay: ₹40K to 45K per month
Schedule:
Night shift
Ability to commute/relocate:
Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer Support Engineer: 2 years (Required)
Language:
English (Preferred)
Shift availability:
Night Shift (Required)
-
Customer Service Engineer
4 weeks ago
kochi, India BackEnd Business Solutions Full timeJob descriptionHiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Engineer
4 weeks ago
kochi, India BackEnd Business Solutions Full timeJob description Hiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Engineer
3 months ago
kochi, India BackEnd Business Solutions Full timeJob descriptionHiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer service engineer
4 weeks ago
Kochi, India BackEnd Business Solutions Full timeJob descriptionHiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Engineer
3 months ago
Kochi, India BackEnd Business Solutions Full timeJob description Hiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Engineer
3 months ago
Kochi, India BackEnd Business Solutions Full timeJob descriptionHiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Engineer
2 months ago
kochi, India BackEnd Business Solutions Full timeJob description Hiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Engineer
2 months ago
kochi, India BackEnd Business Solutions Full timeJob descriptionHiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Care Manger
6 months ago
Kochi, India Sai Service Full timeCCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc. Front office upkeep, customer receiving area cleanliness. Ensure feedback from customers through cards and actions on dissatisfied customers. Complaints tracking and pending complaints reports. Complaints...
-
Customer Service Engineer
2 months ago
Kochi, India BackEnd Business Solutions Full timeJob descriptionHiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Care Executive
6 months ago
Kochi, India Sai Service Full timeFast tag related activities - HSRP - post booking follow up - 15 days post sale follow up - Calling details updation **Job Types**: Permanent, Full-time **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...
-
Customer Service
6 months ago
Kochi, India Glory Power Solutions Pvt Ltd Full timeWe are hiring **Job Title : Customer Support Executive (Voice).** **Qualification - Any Degree** **salary**: - **Fresher - 3LPA**: - **Experience - 3.4LPA** **Shift : Rotational, 5days working, Rotational** **Age : 23-35** **- Assist customers with product configuration, error messages & / or common issues** **- Provide customers with product and...
-
Service Engineer
2 weeks ago
Kochi, India S.R.VALUE Full timeCompany Description we suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Service Engineer at S.R.VALUE in Kochi. As a Service Engineer, you will be responsible for performing installations, maintenance, and repairs on equipment. You will also provide technical support to customers and ensure the smooth operation of...
-
Service engineer
3 weeks ago
Kochi, India S.R.VALUE Full timeCompany Descriptionwe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Service Engineer at S. R. VALUE in Kochi. As a Service Engineer, you will be responsible for performing installations, maintenance, and repairs on equipment. You will also provide technical support to customers and ensure the smooth operation of...
-
Service Engineer
3 weeks ago
Kochi, India S.R.VALUE Full timeCompany Descriptionwe suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Service Engineer at S.R.VALUE in Kochi. As a Service Engineer, you will be responsible for performing installations, maintenance, and repairs on equipment. You will also provide technical support to customers and ensure the smooth operation of...
-
Service Engineer
3 weeks ago
Kochi, India S.R.VALUE Full timeCompany Description we suggest you enter details here Role Description This is a full-time on-site role for a Service Engineer at S.R.VALUE in Kochi. As a Service Engineer, you will be responsible for performing installations, maintenance, and repairs on equipment. You will also provide technical support to customers and ensure the smooth operation...
-
Service Advisor
6 months ago
Kochi, Kerala, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time_**Service Advisor**_ - Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. - Provide clear cost estimates and keep customers informed of work progress. - Monitor the work progress and keep customers informed of changes in cost and completion...
-
Service Advisor
6 months ago
Kochi, Kerala, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time_**Service Advisor**_ - Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. - Provide clear cost estimates and keep customers informed of work progress. - Monitor the work progress and keep customers informed of changes in cost and completion...
-
Customer Service Officer
6 months ago
Kochi, India JM Lifestyle Interior Projects Pvt. Ltd. Full timeKey Responsibilities: Provide exceptional customer service to clients, ensuring their needs and concerns are addressed promptly and professionally. Handle after-sales service requests and inquiries, including product issues, repairs, and warranty claims. Maintain a positive and friendly attitude while interacting with customers, ensuring a high level of...
-
Client Services Assistant
6 months ago
Kochi, India Pivot Consultancy service Full timeFemale Client Service Assistants are responsible for building trust with clients by providing excellent customer service, efficiently work towards converting leads to sales, frequently update knowledge of international visa regulations, stay up to date with different student study programs, be welcoming to the clients who walk in and counsel them according...