Customer Service Engineer
3 weeks ago
Hiring immediately We are seeking a Customer Service - Engineer to join our team As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, a critical thinker, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Receive incoming calls in a professional and courteous manner
Make Outbound calls to schedule customers when parts arrive
Complete work orders, return customer calls, and respond to customer complaints
File and submit warranty claims
Perform other duties as needed which may include cross-training in related positions
Develop and maintain a knowledge base of the evolving products and services
Document and update customer records based on interactions
Job Requirements:
Minimum two years of administrative / engineering experience
Strong written and verbal communication skills in English
Detail-oriented with strong data entry skills
Positive attitude
Positive and professional demeanor
Team player who can work independently
Able to prioritize and multitask
Job Type: Full-time
Pay: ₹30K to 35K per month
Schedule:
Night shift
Ability to commute/relocate:
Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer Support Engineer: 2 years (Required)
Language:
English (Preferred)
Shift availability:
Night Shift (Required)
-
Customer Service Engineer
3 weeks ago
Kochi, India BackEnd Business Solutions Full timeJob descriptionHiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Engineer
3 weeks ago
Kochi, India BackEnd Business Solutions Full timeJob description Hiring immediately! We are seeking a Customer Service - Engineer to join our team! As a Customer Service - Engineer, you are a key member of the team by representing our Appliance Repair customer in Canada on support calls to clients. You are responsible for answering phone calls and handling service requests, routing field technicians....
-
Customer Service Executive
3 months ago
Kochi, India Tata SIA Airlines Full time**Job Overview** To assist in handling and managing all aspects of Vistara operations and customer services at the airport including check-in, boarding, ramp handling, arrival & baggage services, in an efficient and professional manner. **Key Responsibilities** Customer Service & Operations - Ensure Vistara operates in a safe and secure environment, by...
-
Customer Care Manger
4 months ago
Kochi, India Sai Service Full timeCCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc. Front office upkeep, customer receiving area cleanliness. Ensure feedback from customers through cards and actions on dissatisfied customers. Complaints tracking and pending complaints reports. Complaints...
-
Customer Service
4 months ago
Kochi, India Glory Power Solutions Pvt Ltd Full timeWe are hiring **Job Title : Customer Support Executive (Voice).** **Qualification - Any Degree** **salary**: - **Fresher - 3LPA**: - **Experience - 3.4LPA** **Shift : Rotational, 5days working, Rotational** **Age : 23-35** **- Assist customers with product configuration, error messages & / or common issues** **- Provide customers with product and...
-
Customer Care Executive
4 months ago
Kochi, India Sai Service Full timeFast tag related activities - HSRP - post booking follow up - 15 days post sale follow up - Calling details updation **Job Types**: Permanent, Full-time **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...
-
Customer Service
4 months ago
Kochi, India 3Es Electric Private Limited Full timeAnswering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**:...
-
Service Advisor
4 months ago
Kochi, Kerala, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time_**Service Advisor**_ - Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. - Provide clear cost estimates and keep customers informed of work progress. - Monitor the work progress and keep customers informed of changes in cost and completion...
-
Service Advisor
4 months ago
Kochi, Kerala, India SAI SERVICE PRIVATE LTD (Maruti Suzuki) Full time_**Service Advisor**_ - Ensure speedy maintenance and repair of vehicles through clear identification of customer's needs and accurate demanded repair understanding by using probing sheet. - Provide clear cost estimates and keep customers informed of work progress. - Monitor the work progress and keep customers informed of changes in cost and completion...
-
Customer Service Officer
3 months ago
Kochi, India JM Lifestyle Interior Projects Pvt. Ltd. Full timeKey Responsibilities: Provide exceptional customer service to clients, ensuring their needs and concerns are addressed promptly and professionally. Handle after-sales service requests and inquiries, including product issues, repairs, and warranty claims. Maintain a positive and friendly attitude while interacting with customers, ensuring a high level of...
-
Malyalam Customer Service
5 months ago
Kochi, India Peogi Technology Full time**Responsibilities**: - Uphold and maintain company customer service standards. - Work towards resolving customer inquiries in a timely and efficient manner. - Collaborate with other departments to identify and resolve customer issues. - Keep accurate and detailed records of customer inquiries and resolutions. - Work with management to develop solutions and...
-
Customer Service Executive
2 weeks ago
Kochi, India TouchWorld Technology Full timeCustomer Service Executive Job Summary: We are seeking a dedicated and detail-oriented Customer Service Executive to join our team. The successful candidate will be responsible for coordinating with customers to update the customer database, gather feedback on our services, and work closely with internal teams to ensure the database remains...
-
Service Advisor
2 days ago
Kochi, Kerala, India SAI SERVICE PVT LTD Full timePost: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in four wheelers - Salary: Up to 20000 **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...
-
Service Advisor
4 months ago
Kochi, Kerala, India SAI SERVICE PVT LTD Full timePost: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in four wheelers - Salary: Up to 20000 **Job Types**: Full-time, Permanent **Salary**: Up to ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: -...
-
Service Advisor
4 months ago
Kochi, Kerala, India SAI SERVICE PVT LTD Full timePost: Service Advisor - Company: Sai Service Pvt Ltd. - Qualification: Diploma or Degree in Automobile or Mechanical Engineering - Experience ; Min 1 year as Service Advisor in four wheelers - Salary: Up to 20000 **Job Types**: Full-time, Permanent Pay: Up to ₹20,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day...
-
Customer Service Executive
3 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Customer Service Executive
3 months ago
Kochi, India Electro Green Motors Pvt Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Customer Service Representative
3 weeks ago
Kochi, India Visa Roots Full timeVisa Roots is a travel management company and a comprehensive service provider specialising in UK-related travel solutions. It offers various visa services, including student visas, work visas, visit visas, and dependent visas. We also provide support with visa consultations, document preparation, application submissions, and flight ticketing. Focusing on...
-
Customer Service Representative
4 days ago
kochi, India Visa Roots Full timeVisa Roots is a travel management company and a comprehensive service provider specialising in UK-related travel solutions. It offers various visa services, including student visas, work visas, visit visas, and dependent visas. We also provide support with visa consultations, document preparation, application submissions, and flight ticketing. Focusing on...
-
Customer Service Executive
4 months ago
Kochi, India CCAN SOLUTION Full time**Responsibilities**: - Ability to empathize with customers. - Monitoring the entire customer service process. - Establish and sustain meaningful ties with an organization's clients. - Building and maintaining profitable relationships with key customers. **Requirements**: - Bachelors or Masters degree needed. - Freshers/ 1+ years of experience as a...