Telesales team lead

2 weeks ago

Ahmedabad, India Reneev Developers Full time
Position: Telesales Team Lead / Manager / Supervisor
Location:  Gota, Ahmedabad
Compensation:  ₹ 3,00,000/- to ₹ 5,40,000/- per annum (commensurate with experience)
Vacancy : 1
Company:  Reneev Developers
Website:   Us
At Reneev Developers, we redefine urban living by creating aspirational residential spaces. With a focus on quality, sustainability, and modern lifestyles, we deliver homes that inspire trust and satisfaction.
Key Responsibilities
1. Lead Management and Conversion
Manage inbound and outbound calls to engage prospective clients, introducing them to Reneev Developers' residential offerings.
Follow up with leads generated through marketing campaigns, referrals, and digital platforms, ensuring timely and effective communication.
Understand client needs, provide detailed information about projects, and offer tailored solutions to convert inquiries into qualified leads.
2. CRM Management and Data Analysis
Utilize CRM tools to track, manage, and update leads, ensuring accurate documentation of client interactions.
Analyze CRM reports to monitor lead progress, identify trends, and implement strategies to improve conversion rates.
Regularly review CRM data to ensure effective pipeline management and prioritize high-potential leads.
3. Sales Strategy and Target Achievement
Develop and execute tele sales strategies to achieve monthly and quarterly targets.
Collaborate with the field sales team to coordinate lead handovers and ensure seamless client transitions.
Identify and resolve client concerns during the sales process to enhance conversion rates.
4. Campaign Communication and Engagement
Partner with the marketing team to manage Whats App campaigns and respond promptly to client queries.
Coordinate with marketing and sales teams to ensure alignment between campaigns and tele sales objectives.
Maintain a professional and customer-centric tone in all communications to foster trust and credibility.
5. Client Relationship Management
Build and nurture strong relationships with prospective clients to ensure satisfaction and improve referral rates.
Provide personalized assistance to clients, addressing their queries and concerns efficiently.
Conduct regular follow-ups to keep clients engaged and informed about project updates.
6. Reporting and Performance Monitoring
Prepare and present regular performance reports, highlighting key metrics such as lead conversion, call quality, and sales outcomes.
Monitor tele sales team performance and suggest improvements to achieve higher productivity and efficiency.
7. Team Leadership and Process Optimization
Train and mentor junior tele sales executives, ensuring they align with Reneev Developers’ sales philosophy and standards.
Identify process bottlenecks and recommend technology-driven solutions to streamline operations and improve results.
Ensure compliance with company policies and maintain consistency in communication standards.
Key Qualifications
Experience:  3 to 5 years in tele sales or customer engagement, preferably in the real estate sector.
Communication Skills:  Excellent verbal and written communication abilities with a client-focused approach.
CRM Proficiency:  Strong understanding of CRM tools for lead tracking, reporting, and pipeline management.
Sales Acumen:  Demonstrated ability to meet and exceed sales targets through effective lead engagement and conversion.
Leadership:  Experience in mentoring and guiding a tele sales team to achieve organizational goals.
Customer Focus:  Ability to understand client needs and provide personalized, solution-driven recommendations.
Analytical Skills:  Competence in analyzing CRM data and sales performance reports to refine strategies.
Technology Savvy:  Familiarity with digital communication tools like Whats App campaigns and automated sales processes.
Why Join Us?
·      Be part of a dynamic, growth-driven team at one of Ahmedabad’s leading real estate firms.
·      Work in a supportive environment with opportunities for skill enhancement and career growth.
·      Enjoy competitive compensation and be part of projects that redefine urban living.
How to Apply
If you’re ready to make a difference in the real estate world, send your resume to  or Whats App on (+91) 9909903081 with the subject line: " Application for Tele Sales Manager."
Join Reneev Developers in redefining the future of urban living

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