Telesales Coordinator

2 months ago

Ahmedabad, India Otrix Life Science Full time
Description: TelesalesCoordinator andnbsp;
Weare seeking enthusiastic Telesales coordinator to join our dynamicsales and customer service team. Telesales coordinator are thefirst point of contact for our customers and play a pivotal role inbuilding and maintaining positive relationships. If you are a greatcommunicator with a pion for customer satisfaction we want to hearfrom you. andnbsp; andnbsp;JobResponsibilities:1. Outboundand Inbound Calls: and nbsp;Make outbound calls to potentialcustomers and receive inbound calls from interested prospects orexisting clients.2. Product Knowledge: andnbsp;Develop a deep understanding of our products and services toeffectively communicate their features andbenefits.3. Customer Engagement: andnbsp;Engage with customers to understand their needs answer theirqueries and provide information about our products andservices.4. Lead Generation: andnbsp;Identify and qualify sales leads through effective questioningand active listening.5. Sales Conversions:and nbsp;Convert leads into sales by explaining product offeringspricing and promotions.6. Data Entry: andnbsp;Accurately record customer information interactions andtransactions in the CRM system.7. FollowUp:and nbsp;Conduct timely followups with potential customers andnurture existing client relationships. andnbsp; andnbsp;Requirements:1.Communication Ss: and nbsp;Excellent verbal and writtencommunication ss with a pleasant and clear speakingvoice.2. Customer Focus: and nbsp;Strongcustomercentric approach with a genuine desire to istcustomers.3. Patience: and nbsp;Ability tohandle customer queries and complaints with patience andempathy.4. Sales Aptitude: andnbsp;Salesoriented mindset with the ability to influence andpersuade customers.5. Adaptability: andnbsp;Flexibility to adapt to different customer personalities andsituations.

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