OmniMD - Manager - Telesales
3 days ago
Key Responsibilities:
- Collaborate with sales managers to develop and refine effective telesales strategies.
- Lead and manage the SDR team, ensuring alignment with organizational objectives.
- Develop and maintain sales scripts and customer response templates to guide telesales representatives.
- Implement and execute sales strategies to enhance lead generation and conversion rates.
- Monitor and evaluate team performance, providing constructive feedback and guidance to meet KPIs and sales quotas.
- Engage with existing and potential customers to showcase products and services, ensuring a personalized approach.
- Initiate and maintain telephonic conversations with potential or existing clients to generate leads or close sales.
- Gather and document customer information, requirements, and other relevant data for analysis and future reference.
- Understand customer needs and provide tailored solutions to address their requirements effectively.
- Direct qualified leads and prospects to the sales team or Sales Head for further engagement and closure.
- Maintain and regularly update the customer database to ensure accuracy and accessibility.
- Measure and track key performance indicators (KPIs) to assess the success of telesales initiatives.
- Ensure compliance with company policies and guidelines for data handling and customer interaction.
- Record, document, and analyze calls, customer interactions, and sales performance.
- Prepare and present performance reports, achievements, and KPIs to senior management.
- Encourage a culture of excellence, motivation, and continuous improvement within the telesales team.
Key Skills and Qualifications:
- Proven experience as a Telesales Manager or in a similar leadership role in sales.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and sales tools for tracking and reporting.
- Analytical mindset with the ability to interpret sales metrics and data-driven insights.
- Excellent leadership and team management skills to inspire and guide the team effectively.
- Goal-oriented and highly motivated to achieve and exceed sales targets.
Bachelor's degree in business administration, Marketing, or a related field is preferred
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Ahmedabad, India OmniMD Full timeAbout OmniMD : OmniMD is a reputed healthcare IT vendor and has embarked on a journey into the Clinical Decision Support System (CDSS) space through its OmniScient suite of applications that are grounded in a workflow-integrated, user-friendly, standardized, interoperable and micro-servicesbased technology and knowledge-management ecosystem. OmniScient has...
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Ahmedabad, India OmniMD Full timeAbout OmniMD : OmniMD is a reputed healthcare IT vendor and has embarked on a journey into the Clinical Decision Support System (CDSS) space through its OmniScient suite of applications that are grounded in a workflow-integrated, user-friendly, standardized, interoperable and micro-servicesbased technology and knowledge-management ecosystem. OmniScient has...
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