
Service Desk Specialist
2 days ago
Company DescriptionAt Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Our core services include scalable cloud solutions, advanced remote collaboration tools, comprehensive IT support, data analytics, and business process automation. Digital Remote Services is committed to reliability, security, and innovation to ensure your business thrives in a connected, digital-first world.Role DescriptionThis is a full-time remote role for an L2 Service Desk professional. The L2 Service Desk role involves providing advanced technical support, troubleshooting complex issues, and assisting with system maintenance and cybersecurity. The individual will handle service desk requests, escalate issues when necessary, and contribute to the overall efficiency of the IT support team.QualificationsTechnical Support and Troubleshooting skillsExperience in Service Desk and Help Desk SupportKnowledge of Information Technology systems and practicesStrong problem-solving abilities and attention to detailExcellent communication and interpersonal skillsAbility to work independently in a remote environmentPrevious experience in IT or a related field is a plusBachelor's degree in Information Technology, Computer Science, or a related field
-
Service Desk Specialist
2 weeks ago
Delhi, Delhi, India IT AISA Full timeAbout the Role :We are seeking a motivated Service Desk Specialist to join our clients IT support team. This role is ideal for early-career professionals with 1 year of experience who want to develop technical expertise in end-user support, IT operations, and incident management. You will be the first point of contact for technical assistance, ensuring...
-
Service Desk Specialist
20 hours ago
Delhi, India DigitalRemoteServices Full timeCompany DescriptionAt Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Our core services include scalable cloud solutions, advanced remote collaboration...
-
Service Desk
4 days ago
Delhi, India Tata Consultancy Services Full timeGrade - BPO 1/2 Skill - Service Desk Location - Noida **Skill Set**: - 1-2 years of experience as a **Help Desk Analyst** or other customer support role - Good understanding of HR systems and processes - Problem solving skills are associated with an HR Administrativeenvironment. - Good Strong written and verbal communication skills - 80 TO 90%...
-
Service Desk Analyst
2 weeks ago
Delhi, India Wipro Limited Full timeRole: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with...
-
Service Desk Analyst
1 hour ago
Delhi, Delhi, India Wipro Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...
-
Senior Agent Service Desk
3 weeks ago
Delhi, Delhi, India SITA Full timeOverview WELCOME TO SITASITA is the leading specialist in air transport communications and information technology We dont just connect the global aviation industry we apply decades of experience and expertise to address almost every core business operational baggage and passenger process in air transport As an organization we cover 95 of all...
-
Service Desk Analyst
1 week ago
Delhi, India ThoughtSol Infotech Ltd. Full timeKey Responsibility Areas (KRA)Designation: Service Desk ExecutiveLocation: DelhiExperience: Minimum 2 years1. Service Desk and IT SupportResponsible for logging IT issues through phone, email, chat, and web portal.Log, track, and resolve incidents using Manage Engine and ADX tools.Assign tasks to engineers and ensure timely closure.Ensure HP warranty and AMC...
-
L1 Service Desk
7 days ago
Delhi, India DigitalRemoteServices Full timeCompany DescriptionAt Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Key services include scalable cloud solutions, advanced remote collaboration tools,...
-
L1 Service Desk
6 days ago
Delhi, India DigitalRemoteServices Full timeCompany DescriptionAt Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Key services include scalable cloud solutions, advanced remote collaboration tools,...
-
Service Desk Analyst
1 week ago
Delhi, India ThoughtSol Infotech Ltd. Full timeKey Responsibility Areas (KRA) Designation: Service Desk Executive Location: Delhi Experience: Minimum 2 years 1. Service Desk and IT Support Responsible for logging IT issues through phone, email, chat, and web portal. Log, track, and resolve incidents using Manage Engine and ADX tools. Assign tasks to engineers and ensure timely closure. ...