L1 Service Desk

Company DescriptionAt Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Key services include scalable cloud solutions, advanced remote collaboration tools,...

Company Description At Digital Remote Services, we specialize in providing cutting-edge digital solutions to empower businesses worldwide. Our focus is on enabling seamless operations, enhancing productivity, and driving growth through innovative and tailored remote services. Key services include scalable cloud solutions, advanced remote collaboration tools,...

Department - Managed Services - Job posted on - Jan 10, 2025 - Employment type - Full-Time **Microsoft Office 365-L1 Engineer** - Job Description-Office 365 L1 Engineer_ - Receive incidents, service requests, queries and change requests from Company’s end users or IT staff through all agreed modes of communication. - Work on the tickets Logged in the...

We have an excellent opportunity for CAV AGENT (ANTIVIRUS & PATCHING) L1 FOR DELHI & KANPUR LOCATION.Job Description:CAV agent Update & Installation unprotected systems / Monitoring new threats and vulnerabilities and provide solution / Installation and upgradation of of latest antivirus /Manage Deep Security & Apex one / Reconciliation of Windows & Linux...

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with...

Key Responsibility Areas (KRA)Designation: Service Desk ExecutiveLocation: DelhiExperience: Minimum 2 years1. Service Desk and IT SupportResponsible for logging IT issues through phone, email, chat, and web portal.Log, track, and resolve incidents using Manage Engine and ADX tools.Assign tasks to engineers and ensure timely closure.Ensure HP warranty and AMC...

Company: Innefu Lab Pvt. Ltd. Role: Service Desk Executive Experience: 0-2 years **Location: Delhi** Notice Period: Immediate Joiner Or 15 days We are a Series A Funded New Age Information Security & Data Analytics Company and we take pride in the fact that we have been delivering value to our customers with our innovative offerings and helping them adopt...

Key Responsibility Areas (KRA) Designation: Service Desk Executive Location: Delhi Experience: Minimum 2 years 1. Service Desk and IT Support Responsible for logging IT issues through phone, email, chat, and web portal. Log, track, and resolve incidents using Manage Engine and ADX tools. Assign tasks to engineers and ensure timely closure. ...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Excellent written and verbal communication in EnglishCandidates with neutral accent preferredExcellent Problem-Solving SkillsBasics of Systems, Network, End-user and End-point compliance domains,Awareness to technology backend engines and relevant L1 understanding (e.g. AD, DB, ISC server, File Server / Shared Folder mgmt., Network Components, Proxy &...