Sodexo | Guest Relations Executive | ahmedabad

1 week ago

ahmedabad, India Sodexo Full time

About the Company


#SodexoIndia #JobAlert #WeAreHiring #BePartOfSomethingGreater #Belong #Act #Thrive #GreatPlaceToWorkCertified

At Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food & catering, facilities management, technical services, workplace experience and energy management.


Our employees are our greatest asset and personify our values of Service Spirit, Team Spirit and Spirit of Progress . Our employees believe that working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong to a company that allows you to act with purpose and thrive in your own way. Sodexo India has also been accredited with the Great Place To Work® certification


Do visit the following link ( to read through more about us and what our employees have to say about us.

Here’s an opportunity to be a part of an organization which is fuelled with the brand purpose of creating a better everyday for everyone to build a better life for all. Please click on the link below to view the Job Description and understand the application process.


About the Role

The Guest Relation Executive / Customer Handling role involves coordinating work requests, project briefings, lead management, customer needs identification, and more.


Responsibilities

  • Project briefing to walk-in customers with the help of digitally equipped tools
  • Accompanying customers to show-apartment and site
  • Lead/enquiry management & follow-up with help of CRM tools
  • Identifying customer needs and offering relevant product
  • Identify qualified enquiries as hot & warm prospects and share it with the core sales team
  • Query & Objection Handling
  • Develop relationships with clients to understand their needs and provide the best real estate solution
  • Advise clients on market conditions, prices, mortgages, legal requirements and related matters
  • Coordination with banking representatives for to facilitate financing options for customers
  • Meeting assigned targets on sourcing or closing deals as applicable
  • Staying abreast of the competition and latest market trends
  • Prepare basic sales or lead reports/MIS/presentations as and when required
  • Executing basic documentation & formalities required during sales


Qualifications

  • HSC/equivalent or Diploma holder or Graduate & Hote Management degree preferred
  • Minimum 2 years' experience in any facility management company or in a hospitality industry
  • Excellent knowledge of Word and Excel
  • Excellent customer service skills
  • Excellent communication skills
  • Ability to deal with various types of people
  • Effective time management skills


Pay range and compensation package

Budgeted CTC – Rs.30,000 to 38,000 p.m.


Equal Opportunity Statement

We are committed to diversity and inclusivity in our workplace. We harbour an inclusive, diverse, fair, equal, and positive work environment to improve the quality of life of those we serve, everyday.

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