Guest Relations Executive

3 days ago


Ahmedabad, India Sodexo Full time
About the Company

#SodexoIndia #JobAlert #WeAreHiring #BePartOfSomethingGreater #Belong #Act #Thrive #GreatPlaceToWorkCertifiedAt Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food & catering, facilities management, technical services, workplace experience and energy management.

Our employees are our greatest asset and personify our values of

Service Spirit, Team Spirit and Spirit of Progress . Our employees believe that working with Sodexo is more than a job; it’s a chance to

be part of something greater

because we believe our

everyday actions

have a big impact. You

belong

to a company that allows you to

act

with purpose and

thrive

in your own way. Sodexo India has also been accredited with the

Great Place To Work®

certification

Do visit the following link ( to read through more about us and what our employees have to say about us.Here’s an opportunity to be a part of an organization which is fuelled with the brand purpose of creating a better everyday for everyone to build a better life for all. Please click on the link below to view the Job Description and understand the application process.

About the RoleThe Guest Relation Executive / Customer Handling role involves coordinating work requests, project briefings, lead management, customer needs identification, and more.

ResponsibilitiesProject briefing to walk-in customers with the help of digitally equipped toolsAccompanying customers to show-apartment and siteLead/enquiry management & follow-up with help of CRM toolsIdentifying customer needs and offering relevant productIdentify qualified enquiries as hot & warm prospects and share it with the core sales teamQuery & Objection HandlingDevelop relationships with clients to understand their needs and provide the best real estate solutionAdvise clients on market conditions, prices, mortgages, legal requirements and related mattersCoordination with banking representatives for to facilitate financing options for customersMeeting assigned targets on sourcing or closing deals as applicableStaying abreast of the competition and latest market trendsPrepare basic sales or lead reports/MIS/presentations as and when requiredExecuting basic documentation & formalities required during sales

QualificationsHSC/equivalent or Diploma holder or Graduate & Hote Management degree preferredMinimum 2 years' experience in any facility management company or in a hospitality industryExcellent knowledge of Word and ExcelExcellent customer service skillsExcellent communication skillsAbility to deal with various types of peopleEffective time management skills

Pay range and compensation packageBudgeted CTC –

Rs.30,000 to 38,000 p.m.

Equal Opportunity StatementWe are committed to diversity and inclusivity in our workplace. We harbour an inclusive, diverse, fair, equal, and positive work environment to improve the quality of life of those we serve, everyday.



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