Sodexo | Guest Relations Executive | ahmedabad

5 days ago

ahmedabad, India Sodexo Full time
About the Company
#SodexoIndia #JobAlert #WeAreHiring #BePartOfSomethingGreater #Belong #Act #Thrive #GreatPlaceToWorkCertified
At Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food & catering, facilities management, technical services, workplace experience and energy management.
Our employees are our greatest asset and personify our values of Service Spirit, Team Spirit and Spirit of Progress . Our employees believe that working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong to a company that allows you to act with purpose and thrive in your own way. Sodexo India has also been accredited with the Great Place To Work® certification
Do visit the following link ( to read through more about us and what our employees have to say about us.
Here’s an opportunity to be a part of an organization which is fuelled with the brand purpose of creating a better everyday for everyone to build a better life for all. Please click on the link below to view the Job Description and understand the application process.
About the Role
The Guest Relation Executive / Customer Handling role involves coordinating work requests, project briefings, lead management, customer needs identification, and more.
Responsibilities
Project briefing to walk-in customers with the help of digitally equipped tools
Accompanying customers to show-apartment and site
Lead/enquiry management & follow-up with help of CRM tools
Identifying customer needs and offering relevant product
Identify qualified enquiries as hot & warm prospects and share it with the core sales team
Query & Objection Handling
Develop relationships with clients to understand their needs and provide the best real estate solution
Advise clients on market conditions, prices, mortgages, legal requirements and related matters
Coordination with banking representatives for to facilitate financing options for customers
Meeting assigned targets on sourcing or closing deals as applicable
Staying abreast of the competition and latest market trends
Prepare basic sales or lead reports/MIS/presentations as and when required
Executing basic documentation & formalities required during sales
Qualifications
HSC/equivalent or Diploma holder or Graduate & Hote Management degree preferred
Minimum 2 years' experience in any facility management company or in a hospitality industry
Excellent knowledge of Word and Excel
Excellent customer service skills
Excellent communication skills
Ability to deal with various types of people
Effective time management skills
Pay range and compensation package
Budgeted CTC – Rs.30,000 to 38,000 p.m.
Equal Opportunity Statement
We are committed to diversity and inclusivity in our workplace. We harbour an inclusive, diverse, fair, equal, and positive work environment to improve the quality of life of those we serve, everyday.

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