Guest Relations Executive

6 months ago


Ahmedabad, India Marriott International, Inc Full time

**Job Number** 23193896

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

Respond to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.



  • Ahmedabad, India Vibgyor placement Full time

    **Job brief** - We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. - In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...


  • Ahmedabad, India Novotel Ahmedabad Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Ahmedabad, India The Ummed Hotels, Ahmedabad Full time

    **POSITION TITLE**:GUESTRELATION EXECUTIVE - GRE **REPORTS TO**: Front officemanger / Asst. Front office manager ***: Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hoteland city. Check on VIPguest movements, complete their pre-registrationformalities. Allocate rooms to all arriving...


  • Ahmedabad, Gujarat, India Hyatt Regency Ahmedabad Full time

    Summary **Responsibilities**: - **Guest Experience Enhancement**: - Proactively engage with guests to understand their needs and preferences. - Implement strategies to enhance the overall guest experience and exceed expectations. - Handle guest inquiries, requests, and concerns with prompt and effective resolution. - **Team Leadership**: - Lead and...

  • Guest Relations

    6 months ago


    Ahmedabad, Gujarat, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations Executive Job location: - Ahmedabad, Gujrat **Salary**: - 32,000- 35,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in...


  • Ahmedabad, India Zivaya Wellness Private Limited Full time

    __ - **Customer Service**: Provide exceptional customer service to spa guests, ensuring their needs are met and their experience is enjoyable and memorable. - **Guest Relations**: Build and maintain positive relationships with spa guests, addressing their concerns and resolving any issues that may arise during their visit. - **Appointment Management**:...


  • Ahmedabad, India Adhaan Solution Pvt. Ltd. Full time

    Welcome Guest upon their arrival and assigning rooms. - Escorting to the Allocated Room, provide information about our Resort and Amenities. - Maintain update Guest Data. - Performing Courtesy Calls & Ensure their Stay is Comfortable. - Representing the hotel to the guests throughout all the stages of guest stay. - Determining the guest reservation status...


  • Ahmedabad, India Zivaya Wellness Private Limited Full time

    UrgentHiring #jobalert #Hiring Zivaya Wellness Pvt. Ltd is currently hiring for: Designation - Guest Relationship Executive Experience - Min. 1yr (preferred) Location - Ahmedabad and Hyderabad We are looking for someone to be responsible for guest engagement, loyalty, and added business at the spa outlet. **Requirements**: 1. Excellent communication...


  • Ahmedabad, India Burma Burma Restaurant & Tea Room Full time

    Greet warm welcome and farewell to all guests visiting the outlet. - Ensures availability of neat and clean menus for all guests, always. - Ensures maintenance of general atmosphere of the restaurant before the commencement of services. (E.g. Flowers, display set up, curtains, service area). - Takes and maintains records of reservations and co-ordinates...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24107726 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24203890 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India, 380054 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with...


  • Sola, Ahmedabad, Gujarat, India Mantra Softech India Pvt Ltd Full time

    **Key Responsibilities**: - **Guest Interaction**: - Greet and assist guests upon arrival and during their stay. - Address guest inquiries, requests, and complaints promptly and professionally. - Provide information about hotel amenities, services, and local attractions. - **Front Office Management**: - Assist in check-in and check-out processes. -...


  • Ambli, Ahmedabad, Gujarat, India KALKI fashion Full time

    Exp. in Guest Relation, Guest Service, Greeting walk in customer, customer relationship. Need staff for front door to greet and welcome guest. Need excellent personality with excellent English communication. Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person


  • Ahmedabad, India QWEEN NETWORK LLP Full time

    **GRE/ Hostess - Job Description** **Responsibilities** - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and...


  • Ahmedabad, Gujarat, India Nibodhah Full time

    **About the job**: **We are looking for a Guest Relationship Executive to make our clients feel welcome and ensure excellent** **customer service.** arrangements,and generally being a helpful and positive presence in the workplace. each challenge directly.Guest Relationship Associates must be comfortable with computers, general office tasks,and excel at...


  • Ahmedabad, Gujarat, India Narayani Heights Full time

    Handling guests on arrival check for all arrivals & departure reports handling guest complaints Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Experience**: - 5G: 1 year (preferred) Work Location: In person **Speak with the employer** +91 7573011951


  • Ahmedabad, India Pebble Street Hospitality Full time

    Urgent opening for Hostess A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. Experience: 1-3 years Job Location: Ahmedabad, Thaltej Palladium Mall. **Salary**: On par with industry Benefits: PF, ESIC, Medical Insurance, Duty Meals **Salary**: ₹16,000.00 - ₹19,000.00 per month **Benefits**: -...


  • Makarba, Ahmedabad, Gujarat, India Nibodhah Full time

    We are looking only females for a Guest Relationship Executive to make our clients make feels welcome and ensure excellent customer service. Skills Expected - Excellent fluency in English - Office Administration - Good Personality - Effective Communication - Know of how MS Office Scope Of Work House Keeping management Office Administration and...


  • Sarkhej, Ahmedabad, Gujarat, India NIBODHAH Full time

    We are looking only females for a **Guest Relationship Executive **to make our clients make feels welcome and ensure excellent customer service. Skills Expected **Excellent fluency in English** Office Administration **Good Personality** Effective Communication Know of how MS Office Scope Of Work House Keeping management **Office Administration and...


  • Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24203893 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India, 380054 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information regarding...