Guest Relations Executive

6 months ago

Ahmedabad, India Zivaya Wellness Private Limited Full time

__
- **Customer Service**: Provide exceptional customer service to spa guests, ensuring their needs are met and their experience is enjoyable and memorable.
- **Guest Relations**: Build and maintain positive relationships with spa guests, addressing their concerns and resolving any issues that may arise during their visit.
- **Appointment Management**: Schedule and manage spa appointments, coordinating with guests and spa staff to ensure smooth operation and optimal guest experience.
- **Spa Promotion**: Assist in promoting spa services and packages to guests, providing detailed information about treatments, pricing, and special offers.
- **Communication**: Communicate effectively with guests, both in person and over the phone, providing accurate information and answering inquiries regarding spa facilities, services, and policies.
- **Upselling**: Identify opportunities to upsell spa services or retail products to enhance the guest experience and increase revenue.
- **Billing and Payments**: Process guest payments accurately, handle billing inquiries, and maintain proper documentation of financial transactions.
- **Facility Maintenance**:Monitor the cleanliness and appearance of the spa facility, reporting any maintenance issues to the appropriate personnel.
- **Guest Feedback**: Collect and evaluate guest feedback, suggestions, and complaints, and take necessary actions to improve the guest experience.
- **Team Collaboration**: Collaborate with other spa staff members to ensure a seamless guest experience, assisting in various tasks as needed.
- **Qualifications**:_
- **Education**: High school diploma or equivalent. Additional certification or training in hospitality, customer service, or spa management is a plus.
- **Customer Service Skills**: Strong interpersonal skills with a friendly and approachable demeanor. Ability to provide exceptional customer service and address guest concerns.
- **Communication Skills**: Excellent verbal and written communication skills. Ability to convey information clearly and professionally.
- **Organization and Multitasking**: Effective organizational and multitasking abilities to manage appointments, guest inquiries, and administrative tasks.
- **Attention to Detail**: Meticulous attention to detail to ensure accurate scheduling, billing, and guest records.
- **Problem-Solving**: Strong problem-solving skills to address guest issues and find appropriate solutions.
- **Sales Skills**: Basic sales skills to promote spa services and products, with a focus on upselling.
- **Team Player**: Ability to work well within a team and collaborate with other spa staff members.
- **Flexibility**: Willingness to work flexible hours, including evenings, weekends, and holidays, as spa operations often require extended hours.

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9669669525

  • Guest Relation Executive

    6 months ago

    Ahmedabad, India Vibgyor placement Full time

    **Job brief** - We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. - In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

  • Guest Relation Executive

    6 months ago

    Ahmedabad, India Novotel Ahmedabad Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Relation Executive

    6 months ago

    Ahmedabad, India The Ummed Hotels, Ahmedabad Full time

    **POSITION TITLE**:GUESTRELATION EXECUTIVE - GRE **REPORTS TO**: Front officemanger / Asst. Front office manager ***: Attend to guests courteously and deal promptly with their requests and queries. Have Detailed information about the hoteland city. Check on VIPguest movements, complete their pre-registrationformalities. Allocate rooms to all arriving...

  • Guest Relation Executive

    8 months ago

    Ahmedabad, Gujarat, India Hyatt Regency Ahmedabad Full time

    Summary **Responsibilities**: - **Guest Experience Enhancement**: - Proactively engage with guests to understand their needs and preferences. - Implement strategies to enhance the overall guest experience and exceed expectations. - Handle guest inquiries, requests, and concerns with prompt and effective resolution. - **Team Leadership**: - Lead and...

  • Guest Relations

    6 months ago

    Ahmedabad, Gujarat, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations Executive Job location: - Ahmedabad, Gujrat **Salary**: - 32,000- 35,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in...

  • Guest Relation Executive

    6 months ago

    Ahmedabad, India Adhaan Solution Pvt. Ltd. Full time

    Welcome Guest upon their arrival and assigning rooms. - Escorting to the Allocated Room, provide information about our Resort and Amenities. - Maintain update Guest Data. - Performing Courtesy Calls & Ensure their Stay is Comfortable. - Representing the hotel to the guests throughout all the stages of guest stay. - Determining the guest reservation status...

  • Guest Relation Executive

    6 months ago

    Ahmedabad, India Zivaya Wellness Private Limited Full time

    UrgentHiring #jobalert #Hiring Zivaya Wellness Pvt. Ltd is currently hiring for: Designation - Guest Relationship Executive Experience - Min. 1yr (preferred) Location - Ahmedabad and Hyderabad We are looking for someone to be responsible for guest engagement, loyalty, and added business at the spa outlet. **Requirements**: 1. Excellent communication...

  • Guest Relations Executive

    3 weeks ago

    Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24203890 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India, 380054 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond to any questions from guests and follow up with...

  • Executive -guest Relations

    6 months ago

    Ahmedabad, Gujarat, India Marriott International, Inc Full time

    **Job Number** 24107726 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Ahmedabad Sindhu Bhavan Road, Sindhu Bhawan Road, Bodakdev, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up...

  • Guest Relations Executive

    6 months ago

    Ahmedabad, India Marriott International, Inc Full time

    **Job Number** 23193896 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Respond to any questions from guests, and follow up with guests to...

  • Guest Relation Executive

    4 days ago

    Thaltej, Ahmedabad, Gujarat, India Burma Burma Restaurant & Tea Room Full time

    **Job Location: Palladium Mall, Thaltej, Ahmedabad** **Job Role: Guest Relation Executive & Restaurant Hostess** **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Food provided - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Morning shift Supplemental Pay: - Yearly bonus Work...

  • Guest Relation Executive

    2 weeks ago

    Sola, Ahmedabad, Gujarat, India Mantra Softech India Pvt Ltd Full time

    **Key Responsibilities**: - **Guest Interaction**: - Greet and assist guests upon arrival and during their stay. - Address guest inquiries, requests, and complaints promptly and professionally. - Provide information about hotel amenities, services, and local attractions. - **Front Office Management**: - Assist in check-in and check-out processes. -...

  • Guest Relation Executive

    6 months ago

    Ambli, Ahmedabad, Gujarat, India KALKI fashion Full time

    Exp. in Guest Relation, Guest Service, Greeting walk in customer, customer relationship. Need staff for front door to greet and welcome guest. Need excellent personality with excellent English communication. Pay: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Guest Relation Executive/hostess

    6 months ago

    Ahmedabad, India QWEEN NETWORK LLP Full time

    **GRE/ Hostess - Job Description** **Responsibilities** - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and...

  • Guest Relation Executive

    6 months ago

    Ahmedabad, Gujarat, India Nibodhah Full time

    **About the job**: **We are looking for a Guest Relationship Executive to make our clients feel welcome and ensure excellent** **customer service.** arrangements,and generally being a helpful and positive presence in the workplace. each challenge directly.Guest Relationship Associates must be comfortable with computers, general office tasks,and excel at...

  • Guest Relation Executive

    6 months ago

    Ahmedabad, Gujarat, India Narayani Heights Full time

    Handling guests on arrival check for all arrivals & departure reports handling guest complaints Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift **Experience**: - 5G: 1 year (preferred) Work Location: In person **Speak with the employer** +91 7573011951

  • Guest Relations Executive

    7 days ago

    Ahmedabad, India Sodexo Full time

    About the Company#SodexoIndia #JobAlert #WeAreHiring #BePartOfSomethingGreater #Belong #Act #Thrive #GreatPlaceToWorkCertifiedAt Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across food &...

  • Guest relations executive

    7 days ago

    Ahmedabad, India Sodexo Full time

    About the Company#Sodexo India #Job Alert #We Are Hiring #Be Part Of Something Greater #Belong #Act #Thrive #Great Place To Work CertifiedAt Sodexo, we provide a bouquet of 100+ service offerings to varied clientele — corporates, healthcare organizations, manufacturing locations, educational institutes and in remote environments. Our solutions range across...

  • Guest Relation Executive

    6 months ago

    Ahmedabad, India Pebble Street Hospitality Full time

    Urgent opening for Hostess A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience. Experience: 1-3 years Job Location: Ahmedabad, Thaltej Palladium Mall. **Salary**: On par with industry Benefits: PF, ESIC, Medical Insurance, Duty Meals **Salary**: ₹16,000.00 - ₹19,000.00 per month **Benefits**: -...

  • Guest Relations Executive

    6 months ago

    Makarba, Ahmedabad, Gujarat, India Nibodhah Full time

    We are looking only females for a Guest Relationship Executive to make our clients make feels welcome and ensure excellent customer service. Skills Expected - Excellent fluency in English - Office Administration - Good Personality - Effective Communication - Know of how MS Office Scope Of Work House Keeping management Office Administration and...