
Functional Trainer/Process Trainer
4 days ago
Please Note: This is a part-time employment role, and the incumbent will be a direct employee of Societe Generale GSC, with the option to work reduced hours.We are Seeking a highly motivated and knowledgeable Trainer for Securities Operations to join our central Training & Expertise team for Global Banking. This role will be instrumental in delivering structured training programs for India and France, focusing on Equities and Bonds and back-office operations. The ideal candidate should possess strong expertise in Trade Operations including Settlements, Fails management, Pre-matching, Corporate Actions, Change Management, Treasury Management & Depot/Nostro reconciliationThe incumbent should be fluent in English, and have experience in training delivery, content development, and cross-border collaboration.Key Responsibilities:Training Delivery & Coordination- Deliver engaging and effective training sessions (virtual/in-person) on trade finance operations, including:-Trade Settlements-Reconciliations-Corporate ActionsLetters of Credit (LCs)- Conduct onboarding training for new joiners and refresher/upskilling sessions for existing staff in India and France.- Deliver role-specific and process-based trainings across levelsCurriculum Design & Content Development- Develop and maintain up-to-date training content (presentations, e-learning modules, handbooks, SOPs) tailored to local and French operational contexts.- Translate or adapt materials where necessary to accommodate French-language documents and processes.- Incorporate real-life case studies, process simulations, and regulatory updates into training modules.Stakeholder Engagement- Collaborate with business leads, compliance, and operations heads to identify training needs and develop competency frameworks.- Act as a training SME (Subject Matter Expert) for both internal stakeholders and cross-border counterparts.Quality & Compliance- Support the enhancement of standard operating procedures (SOPs) and ensure adherence to regulatory and internal compliance standards.- Track training effectiveness through assessments, feedback surveys, and KPI dashboards.- Ensure timely and accurate record-keeping of all training activities, certifications, and staff progress.Process Improvement & Best Practices- Contribute to continuous improvement initiatives by identifying gaps in process knowledge, recurring errors, and areas of training needs.- Participate in process mapping, audits, and knowledge transfers related to new processes and transitions.Profile Required:Education & Experience:- Bachelor’s degree in Commerce, Finance, or equivalent. A Master’s/MBA preferred.- 6–10 years of experience in Securities Operations and at least 2+ years in a training or knowledge management role.- Prior experience in banking back-office operations is essential.Skills & Competencies- Strong knowledge of Equities, OTC Derivatives and Bonds.- Fluency in English is mandatory.- Excellent communication, facilitation, and presentation skills.- Proven ability to develop training materials, conduct workshops, and manage LMS platforms.- Analytical mindset with attention to detail and ability to simplify complex processes.- Strong interpersonal and stakeholder management skills across geographies.Environment:At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with usStill hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.
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Process Trainer
3 weeks ago
Bengaluru, Karnataka, India Radical Minds Technologies Pvt. Ltd. Full timeJob DescriptionCompany DescriptionRadical Minds leverages its highly qualified and experienced professionals across offshore, near-shore, and onshore locations to address present and future challenges for its clients. The company delivers comprehensive client solutions from a global delivery network, meeting business objectives, cultural and language needs,...
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Process Trainer
2 days ago
Bengaluru, Karnataka, India Selectica International Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per yearTotal 3 yrs exp out of this 1 yrs exp as Trainer on the paperTrainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKTCall/Whtapp cv to Amit Neha Required Candidate profileWork from Office Bangalore only Must knows-English and Hindi
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Process Trainer/Trainer/BPO Trainer
7 days ago
Bengaluru, India Selectica International Solutions Full timeHiring a Sales Trainer/Process Trainer who is giving the taining on outbound sales TNA TNI TTT Refresher NHT PKTIMMEDIATE JOINERCall/ WhatsApp ONLY IF HAVING BANKING PROCESS EXP Sri Neha Required Candidate profile WFO BangaloreMust Know-English and Hindi
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Process Trainer
1 week ago
Bengaluru, Karnataka, India Transact Global Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionTransact Global, founded in 2008, is a Business Process Management and IT Services company. We provide a broad range of customer experience (CX), BPO, call center, and AI-based solutions. As an ISO 9001:2015 and ISMS 27001:2013 certified company, we have garnered a diverse clientele including Britannia India, 3M, Jockey India, HDFC, and...
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Process Trainer
7 days ago
Bengaluru, India Transact Global Full timeCompany Description Transact Global, founded in 2008, is a Business Process Management and IT Services company. We provide a broad range of customer experience (CX), BPO, call center, and AI-based solutions. As an ISO 9001:2015 and ISMS 27001:2013 certified company, we have garnered a diverse clientele including Britannia India, 3M, Jockey India, HDFC, and...
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Process Trainer
3 weeks ago
Bengaluru, Karnataka, India r3 Consultant Full timeJob Title: Process Trainer – InsuranceLocation: BangaloreOpen Positions: 4Experience Required: 4+ yearsCompensation: Up to ₹10 LPAShift: Rotational (Monday to Friday)About the RoleWe are looking for passionate and experienced Process Trainers - Insurance backgroundto join our team in Bangalore. The ideal candidate will have hands-on experience in...
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Process Trainer
7 days ago
Bengaluru, India Bourbon International Full timeProcess Trainer (BPO – E-commerce pref)Exp: 3+ yrs in BPO with min. 1 yr as Process Trainer (CS/Domestic BPO)Conduct new hire & refresher trainings, design content, and work with Quality/Ops for process improvements. knowledge on Fraud Risk Mngt Required Candidate profile Skills: Excellent English & Hindi communication, strong presentation, facilitation,...
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Process Trainer
3 days ago
Bengaluru, India nexus consulting solutions Full timeWe are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively. Responsibilities: Design, develop, and deliver process training...
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Process trainer
7 days ago
Bengaluru, India One Degree North HR Services Full timeProcess trainer- E-Commerce, location Shivajinagar, Bangalore budget: 4 - 5 LPA CTC. Qualification: Any Graduate. Experience: Minimum 3yrs of overall experience in Bpo industry and minimum 1yr as a process trainer in Bpo industry Shift: Day rotational shift and 1 Rotational off Salary: 4LPA to 5LPA Process: E-Commerce Languages: English + Hindi...
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Process Trainer
7 days ago
Bengaluru, India Apex One Full timePosition: Process Trainer – BPO | International Experience: 2 to 7 Years Openings: 8 Trainer Profiles Location: Bangalore Budget: Up to ₹8 LPA Shifts: Rotational – Morning (6 AM to 3 PM) & Afternoon (3 PM to 12 AM) Key Requirements: Minimum graduate qualification is mandatory Proven training experience in BPO/Insurance domain Excellent verbal and...