Firstsource | Solutions Manager | delhi
2 weeks ago
Job location : Bangalore or Mumbai or Hyderabad
Job Title: Senior Manager- Solution Architect
Experience :Min 7 years of experience in relevant field.
Responsibilities:
1. Review customer provided information and outside sources to understand potential issues/ problems currently faced and develop approach to solving these problems
2. Stay current on latest technologies and solutions in the BPM and Digital CX/Transformation space, as well as within the BFS industry. Propose new and innovative solutions to the most complex challenges.
3. Responsible for defining and driving the solution direction of prospective business opportunities, developing win themes/strategies, and providing leadership for proposals, client meetings and strategic pursuits
4. Review RFP documents to understand scope of work and customer needs to develop an overarching solution to be proposed as part of the solicitation response and solution to the client. Support proactive pitches, client workshops and proposal defense.
5. Perform effort estimation using information provided as part of the solicitation documentation, to determine most cost efficient and effective staffing, technology and differentiating approaches
6. Develop lifecycle cost comparison models to support decisions
7. Communicate solutions with customers, management, and teaming partners, including presentations, white papers, meetings, and further discussions
8. Assess market level trends as well as capabilities of complementary solutions enabling larger scale solution offerings
Contact Name: Rashmi Mall
Email:
-
Firstsource | Solutions Manager | india
2 weeks ago
Delhi, India Firstsource Full timeFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term...
-
Firstsource | Fullstack Developer | delhi
1 week ago
delhi, India Firstsource Full timeJob Description – Full Stack Developer Python/Java Company OverviewImproving client processes and driving business impact is the prime focus of our entire organization of over 25,000 employees. Firstsource couples its deep process knowledge, insights and best practices with targeted analytics and pragmatic reengineering to deliver a comprehensive...
-
Firstsource | Fullstack Developer | delhi
2 weeks ago
delhi, India Firstsource Full timeJob Description – Full Stack Developer Python/JavaCompany OverviewImproving client processes and driving business impact is the prime focus of our entire organization of over 25,000 employees. Firstsource couples its deep process knowledge, insights and best practices with targeted analytics and pragmatic reengineering to deliver a comprehensive solution....
-
Firstsource | Director Training Quality | delhi
3 weeks ago
delhi, India Firstsource Full timeCompany Profile A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle...
-
Firstsource | Assistant Operations Manager
2 days ago
delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Firstsource | Team Lead | india
4 days ago
Delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Strategic Solutions Architect Leader
2 weeks ago
Delhi, Delhi, India Firstsource Full timeCompany OverviewFirstsource Solutions is a leading provider of customized Business Process Management (BPM) services, catering to the needs of 100+ leading brands across various verticals. With a strong presence in the US, UK, Philippines, and India, Firstsource specializes in helping customers stay ahead of the curve through transformational solutions that...
-
Delhi, Delhi, India Firstsource Full timeWe are seeking a seasoned Full Stack Developer to join our team at Firstsource. This role offers the opportunity to work on cutting-edge web, windows applications in Python or Java, leveraging your expertise to design, develop, and maintain scalable solutions.About UsFirstsource is a global organization with over 25,000 employees, dedicated to improving...
-
Firstsource | Human Resources Manager | delhi
3 weeks ago
delhi, India Firstsource Full timeReporting to the SM - Human Resources, the M – Human Resources is responsible for the overall functioning of the HR department . This role offers thought leadership regarding organizational and people-related strategy and execution and provides advice on Recruitment , HR procedures, policies, best practices, Rewards ,Benefits and statutory compliance to...
-
Operations Management Leader
3 days ago
Delhi, Delhi, India Firstsource Full timeJob DescriptionWe are seeking an experienced Operations Management Leader to join our team at Firstsource, a leading provider of customized Business Process Management (BPM) services. As a dynamic and results-driven leader, you will be responsible for overseeing daily operations, optimizing customer interactions, and ensuring service excellence in our...
-
Strategic Business Process Manager
3 days ago
Delhi, Delhi, India Firstsource Full timeCompany Overview:Firstsource, a reputable business process management service provider, is part of the RP Sanjiv Goenka Group. The company offers customized solutions to 100+ leading brands across various sectors.Salary and Benefits:The estimated annual salary for this position is ₹1,200,000 - ₹1,500,000, based on industry standards and location....
-
Data Science Program Manager
3 weeks ago
Delhi, Delhi, India Firstsource Full timeJob OverviewWe are seeking an experienced Data Science Program Manager to lead our Analytics and Data Science initiatives at Firstsource.
-
Application Security Risk Manager
2 days ago
Delhi, Delhi, India Firstsource Full timeJob OverviewFirstsource is seeking an experienced Application Security Risk Manager to join our team. In this role, you will play a critical part in ensuring the security and integrity of our software applications.
-
Customer Service Team Manager
2 days ago
Delhi, Delhi, India Firstsource Full timeFirstsource, a leading provider of customized Business Process Management (BPM) services, offers a challenging opportunity for an experienced professional to lead a team of customer service associates.About FirstsourceWe are a trusted custodian and long-term partner to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our...
-
Senior Operations Lead
3 days ago
Delhi, Delhi, India Firstsource Full timeCompany Overview">Firstsource is a leading provider of customized Business Process Management (BPM) services. As a trusted custodian and long-term partner to 100+ leading brands, we have a presence in the US, UK, India, and Philippines.">About the Job">We are seeking a dynamic and experienced Senior Operations Lead to lead and enhance operations in our...
-
Team Leader MIS
4 weeks ago
delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Assistant Operations Manager
3 days ago
Delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
-
Assistant Operations Manager
3 days ago
Delhi, India Firstsource Full timeA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...
