
Senior Transformation Manager
2 weeks ago
Role: Change Management Manager
Experience: 11 – 14 Years
Ahmedabad (work from office)
We are hiring for our client for their Change Management Office (CMO), which sits within the Global Business Services (GBS) organization, strives to drive organizational and behavioral change, by owning the planning and execution of change management strategies and plans for projects throughout the organization. You are an ideal candidate if you are highly organized, have a solid track record of successfully leading the change management plans of global, complex programs, have strong communication skills, can work across multiple time zones and excel in a fast-paced environment with rapid change.
Manage change management efforts across multiple complex projects/programs simultaneously
Drive Change Management across their projects and integrate change management activities across the project lifecycle phases, including Change Management for Agile projects
Perform detailed Change Impact Assessments on projects in order to understand the impacted stakeholders, how they’re impacted and when, as well as the recommended interventions by audience
Perform Stakeholder Analysis in order to determine how to effectively manage the key stakeholders who are impacted by the project
Create detailed and proactive Communication Plans and develop strong project communications
Partner with GBS Communication Specialist to ensure key project messaging is communicated appropriately leveraging the proper communication channels, branding/templates and timing
Provide strategic insight into the development of training and deployment plans
Present Change Management status, issues and risks during regular project status meetings, as well as develop executive-level presentations to communicate change management-related progress to inform stakeholder decision-making
Develop comprehensive Change Management Plans by project and effectively manage and execute against those plans
Partner with Project Management team members to ensure that Change Management is built into overall Project Plans and timelines
Manage training development, logistics and delivery plans for implementation of changes
Measure change sentiment and/or commitment by performing Change Readiness Assessments pre-go-live, as well as post go-live feedback surveys, and adjust Change Management Plans accordingly
Gather Lessons Learned and share with Project and Change Management Teams in order to continue to adapt and improve our approaches each time
Act as a coach for Leaders in helping them fulfil the role of Change Sponsor on projects
Proven experience (min 4 years) in Organizational/Enterprise Change Management on a global scale; Change Management Education and/or Certification Preferred (PROSCI or CCMP, etc.)
Proven experience as a Change Manager and/or applying change management principles, methodologies and tools in a professional corporate environment
Familiarity with project management approaches, tools and phases of the project lifecycle
Effective at building strong working relationships at all levels of the organization
Exceptional problem-solving skills with demonstrated ability to structure complex problems, develop solutions and craft high quality presentations
Process improvement skills with continuous improvement mindset, and demonstrated ability to optimize solutions based on feedback, insights and data
Excellent organizational skills with strong attention to detail and ability to manage change management efforts across multiple complex projects simultaneously
Highly proficient PC skills (specifically MS Excel, Word, PowerPoint, SharePoint and Outlook required)
Experience applying Change Management within Food/Beverage Industry and/or Global Business Services (GBS) organizations is a bonus
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