Vice President

2 weeks ago

Ahmedabad, Gujarat, India PACIFIC GLOBAL SOLUTIONS LIMITED Full time

Roles And Responsibility:

- Enterprise-Wide Transformation Strategy.

- Develop and execute end-to-end transformation roadmaps across Finance & Accounting domains.

- Lead structured transformation programs aligned with business goals, client expectations, and growth objectives.

- Drive future-ready operating models focusing on efficiency, agility, and digital enablement.

- Digital & Intelligent Automation.

- Collaborate with Digital COE and IT to embed automation (RPA), AI/ML, and advanced analytics into core delivery.

- Evaluate and deploy tools such as UiPath, Power BI, QBO, Sage, and Xero to streamline operations.

- Create business cases for digital investments and manage benefit realization.

- Operational Excellence & Process Optimization.

- Champion Lean Six Sigma methodologies to improve quality, reduce cycle time, and enhance client satisfaction.

- Lead cross-functional Kaizen and reengineering initiatives that unlock efficiency and reduce total cost of operations.

- Institutionalize best practices and frameworks for continuous improvement.

- Stakeholder & Change Management.

- Lead transformation governance forums with CXOs, service line leaders, and external clients.

- Manage organizational change by aligning people, processes, and technology.

- Drive high NPS/CSAT through a client-centric approach to service delivery redesign.

- Program & Performance Management.

- Establish PMO frameworks, dashboards, and performance metrics to track progress, risks, and ROI.

- Conduct regular transformation reviews with business sponsors and operations leadership.

- Capability Building & Leadership Development.

- Mentor and develop internal transformation talent; build a culture of innovation and accountability.

- Enable operations teams to adopt a digital-first, process-thinking mindset.

Competency Skills required:

- 10 - 15 years of experience in Finance & Accounting transformation in a BPM/KPO or shared services environment.

- Proven track record of delivering large-scale transformation and change programs across global clients.

- Strong understanding of US accounting standards, CPA practices, and small/medium business client dynamics.

- Ability to influence and collaborate with senior stakeholders across business, technology, and client teams.

- Excellent communication, analytical thinking, and strategic problem-solving skills.

- Exposure to global service delivery models and cross-border client engagements.

- Deep experience and preferred certification in:

- Lean Six Sigma (Green or Black Belt).

- RPA tools (UiPath, Automation Anywhere).

- F&A platforms (QuickBooks, Sage, Xero).

- BI/analytics (Power BI, Tableau).

- CRM/Engagement (Salesforce, Zoho).

(ref:iimjobs.com)

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