Key account manager

2 days ago

Gurgaon, India Zaggle Full time
Key Account Manager - Mumbai/Gurgaon
About Us :
Zaggle is a B2 B2 C Saa S Fin Tech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, Indus Ind Bank amongst others.
Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few.
Visit us at to know more about us”
looking for a dynamic sales professional who can develop & nurture existing relationship with some of our large corporates.
Roles and Responsibilities
Be the primary point of contact and build long-term relationships with Key Clients.
Acting as a client advocate with a focus on improving the customer experience.
Collaborating with internal departments to facilitate client need fulfilment.
Resolving complaints and preventing additional issues by improving processes.
Demonstrate good knowledge of all Zaggle Products and Services.
Make a personal account retention and conversion plan to achieve monthly / quarterly / annual quantifying targets.
Forecast and track key account metrics and prepare sales reports on account status.
Build and maintain executive relationships with customers, consult long-term strategic direction and act as a trusted advisor.
Maintaining and sustaining long-term relationships with onboarded clients.
Develop deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account.
Upselling and Cross Selling.
GTM Strategy
Achieve revenue targets and drive growth by identifying and pursuing new business opportunities within assigned accounts.
Qualification, Skill & Exposure
Management degree with minimum 2-3 years of experience in a similar role
Personal Attributes & Key Competencies
Ownership and excellent stakeholder management.
Excellent networking and relationship-building skills.
Commercial acumen. Ability to collect, track and analyze data.
Ability to work in a high-energy, fast-paced environment.
Excellent oral and written communication & negotiation skills.
Organizational skills and the ability to multitask.
The ability to be proactive and take the initiative.
Go getter attitude.
Flexibility and adaptability.
Tact and diplomacy.

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