Service Desk Lead

4 weeks ago


bangalore, India Brillio Full time

We are hiring for Service Desk Engineer

Exp level: 3 to 6 Years

Location: Bangalore

Mode: Work from office 5 days a week

Rotational shift 24/7

Contract role 6 months

Preferred immediate to 15 days joiners only


JD:


It will be a contract positions for 6 months approximately to support the current volume of Office 365 migration and MS office upgradation related calls and tickets.

It is a rotational shift. But 70 % of the working hours will be US business hours


  • Experience in supporting office 365, Exchange Online post migration support
  • Excellent troubleshooting knowledge in MS office Outlook 2010,2013,2016 and 2019 versions
  • Hands on experience in taking a backup of Outlook Calendar, Calendar categorize
  • Knowledge of Outlook View settings, Importing existing folder structure
  • Basic understanding of Active Directory Group, Password rest process
  • Knowledge of configuring MS outlook for Mac users
  • Experience In setting up emails in Mobile device having iOS, Outlook for Android, and Outlook for Mac
  • Knowledge of export PST to local machine
  • Experience in new outlook profile and common outlook Switches use for basic troubleshooting
  • Excellent troubleshooting knowledge in Word, Excel and PowerPoint


Interested candidates kindly share cv to

Subject line must be Service desk Engineer/Exp level/Ready to work for contract role/ Notice Period


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