Service desk lead

1 month ago


Bangalore, India Brillio Full time
We are hiring for Service Desk Engineer Exp level: 3 to 6 Years Location: Bangalore Mode: Work from office 5 days a week Rotational shift 24/7 Contract role 6 months Preferred immediate to 15 days joiners only JD: It will be a contract positions for 6 months approximately to support the current volume of Office 365 migration and MS office upgradation related calls and tickets.
It is a rotational shift.
But 70 % of the working hours will be US business hours Experience in supporting office 365, Exchange Online post migration support Excellent troubleshooting knowledge in MS office Outlook 2010,2013,2016 and 2019 versions Hands on experience in taking a backup of Outlook Calendar, Calendar categorize Knowledge of Outlook View settings, Importing existing folder structure Basic understanding of Active Directory Group, Password rest process Knowledge of configuring MS outlook for Mac users Experience In setting up emails in Mobile device having i OS, Outlook for Android, and Outlook for Mac Knowledge of export PST to local machine Experience in new outlook profile and common outlook Switches use for basic troubleshooting Excellent troubleshooting knowledge in Word, Excel and Power Point Interested candidates kindly share cv to Subject line must be Service desk Engineer/Exp level/Ready to work for contract role/ Notice Period
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