Crm Administrator Full Time

Job Description: AI Administrator Location: Remote / Hybrid (as applicable) Employment Type: Full-time We are seeking an AI Specialist who combines deep technical expertise with business acumen to design, implement, and optimize AI-powered solutions. This role goes beyond experimentation—you will apply AI technologies to solve real-world challenges in marketing, sales, service, operations, and customer support . As a core member of the delivery team, you will collaborate with consultants, strategists, and product experts to build scalable solutions using LLMs, generative AI, predictive analytics, automation platforms, and CRM/marketing technologies . You will also act as a subject matter expert, demystifying AI for clients and internal stakeholders while ensuring ethical, secure, and compliant adoption. AI Strategy & Implementation Translate business needs into AI solutions across marketing, sales, service, and operations. Develop roadmaps for AI adoption and integration into workflows. Build, configure, and deploy AI use cases using Salesforce Einstein, Data Cloud, Gemini, OpenAI/ChatGPT, Microsoft Copilot, LangChain, AutoGPT, Agentforce, and similar platforms. Design automation workflows using tools like Make, N8N, Zapier, or low/no-code platforms. Integrate AI tools with CRMs, marketing automation, analytics, and reporting systems. Optimization & Quality Assurance Develop monitoring systems to track AI performance and recommend improvements. Ensure all solutions meet data privacy, security, and compliance requirements. Partner with stakeholders to create AI-powered strategies and deliverables. Train internal teams on AI tools, frameworks, and prompt engineering. Continuously explore new AI technologies, APIs, and vendor tools. Provide thought leadership on AI trends in marketing, operations, and customer service. Experience: ~5+ years in technology solutions, consulting, or related fields. ~2+ years hands-on experience with AI solutions (generative AI, predictive analytics, agentic AI, LLMs). ~ Proven experience developing AI agents, applications, or workflows. ~ Strong background in CRM, marketing automation, and data-driven solutions. ~ Familiarity with AI platforms and APIs (LangChain, AutoGPT, Agent.ai, Copilot). ~ Hands-on experience with integration (RESTful APIs, webhooks) and basic scripting (Python preferred). ~ Exposure to generative AI tools (DALL-E, MidJourney, Adobe Firefly, etc.) Bachelor’s or Master’s in Computer Science, Data Science, Engineering, Marketing, or related field (or equivalent experience). ~ Salesforce AI Specialist/Einstein certifications preferred. Key Qualities 3+ years hands-on AI/ML development experience ~ Proficiency with LLM APIs (OpenAI, Anthropic, Google) ~ Experience with automation platforms (Make, Zapier, N8N) ~ Programming skills in Python/JavaScript ~ API integration experience (preferably with booking/GDS systems) ~ Cloud platform knowledge (AWS/Azure/GCP) Understanding of travel booking workflows (PREFERRED) Experience with CRM/customer data platforms Strong communication skills with both technical and non-technical stakeholders Project management experience Cross-functional collaboration experience ~ Business Language: Python & Jason Opportunity to be at the forefront of AI-powered transformation across industries. Access to cutting-edge AI tools and continuous learning opportunities. Competitive compensation and benefits package. Flexible, inclusive, and collaborative work culture. Platform to innovate, teach, and shape AI adoption in real-world business contexts. #If you are passionate about leveraging AI to transform businesses and create measurable impact, we’d love to hear from you