Hardware Asset Management Analyst
4 weeks ago
AVASO Technology Solutions is currently seeking an Hardware Asset Management Analyst with a passion for the IT area.
As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.
We are an IT solution provider with coverage in more than 190+ countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.
AVASO offers you an excellent growth opportunity with a strong global company and good money.
Website: - Summary:
Position: Hardware Asset Management Analyst
Position Type: Full-Time Onsite Role
Location: Hyderabad, India
Required languages: English (Professional Speaking)
Job Description:
We are currently seeking Hardware Asset Management Analyst, Hyderabad, India- Full-Time On-Site Support Role.
- The IT provisioning team is responsible for provisioning and deploying hardware to Salesforce users in the EMEA region and the timely and accurate recovery of Salesforce assets.
- The provisioning specialist will have key responsibilities focused on management of cases through the Salesforce ticketing system (Support Force), provisioning and deploying hardware to end users, shipping & receiving, logistics, and ticketing tasks.
- Your primary focus will be providing hardware to new Salesforce employees, users who require
replacements through our Break-fix process, working hardware provisioning cases, shipping asset
recovery kits, tracking shipments, working asset collection cases, and updating asset records.
- Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.
-
Responsibilities:
- Managing case-work through our ticketing system.
- Deploying and assigning hardware to users.
- Contacting internal and external users for pickup and delivery information
- Assembling collection boxes
- Shipping asset return kits to internal and external users
- Updating asset inventory records and support cases
- Shipping and receiving Salesforce Assets
Required Skills/Experience:
- Experience with Support Ticketing Systems
- Proficient in Microsoft Excel, Google Sheets or similar software
- Excellent interpersonal skills; ability to articulate verbally and written
- Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to
- deadlines where adaptability is imperative
- Ability to juggle multiple projects and tasks, and to work with deadlines and in a fast paced
- environment
- Exhibit attention to detail
- Demonstrate initiative
- Ability to work independently
Skills & VISA Requirements:
- Candidate must be legally authorized to work in Hyderabad, India without any need of Visa Sponsorship.
- Exceptional technical and troubleshooting skills
- Excellent written and verbal communications skills.
- Comfortable operating in a fast-paced environment with minimal supervision.
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