Hardware Asset Management Analyst

2 months ago

Hyderabad, India AVASO Technology Solutions Full time

About Us:


AVASO Technology Solutions is currently seeking an Hardware Asset Management Analyst with a passion for the IT area.


As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.


We are an IT solution provider with coverage in more than 190+ countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.


AVASO offers you an excellent growth opportunity with a strong global company and good money.


Website: -


Job Summary:

Position: Hardware Asset Management Analyst

Position Type: Full-Time Onsite Role

Location: Hyderabad, India

Required languages: English (Professional Speaking)


Job Description:

We are currently seeking Hardware Asset Management Analyst, Hyderabad, India- Full-Time On-Site Support Role.


  • The IT provisioning team is responsible for provisioning and deploying hardware to Salesforce users in the EMEA region and the timely and accurate recovery of Salesforce assets.
  • The provisioning specialist will have key responsibilities focused on management of cases through the Salesforce ticketing system (Support Force), provisioning and deploying hardware to end users, shipping & receiving, logistics, and ticketing tasks.
  • Your primary focus will be providing hardware to new Salesforce employees, users who require

replacements through our Break-fix process, working hardware provisioning cases, shipping asset

recovery kits, tracking shipments, working asset collection cases, and updating asset records.

  • Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.

Responsibilities:

  • Managing case-work through our ticketing system.
  • Deploying and assigning hardware to users.
  • Contacting internal and external users for pickup and delivery information
  • Assembling collection boxes
  • Shipping asset return kits to internal and external users
  • Updating asset inventory records and support cases
  • Shipping and receiving Salesforce Assets


Required Skills/Experience:

  • Experience with Support Ticketing Systems
  • Proficient in Microsoft Excel, Google Sheets or similar software
  • Excellent interpersonal skills; ability to articulate verbally and written
  • Ability to excel in a fast growing/fast paced environment delivering accuracy while managing to
  • deadlines where adaptability is imperative
  • Ability to juggle multiple projects and tasks, and to work with deadlines and in a fast paced
  • environment
  • Exhibit attention to detail
  • Demonstrate initiative
  • Ability to work independently


Skills & VISA Requirements:

  • Candidate must be legally authorized to work in Hyderabad, India without any need of Visa Sponsorship.
  • Exceptional technical and troubleshooting skills
  • Excellent written and verbal communications skills.
  • Comfortable operating in a fast-paced environment with minimal supervision.

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