Hardware Asset Management Analyst

1 month ago


Hyderabad, India AVASO Technology Solutions Full time
About Us:

AVASO Technology Solutions

is currently seeking an

Hardware Asset Management Analyst

with a passion for the IT area.

As an

AVASO

employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.

We are an IT solution provider with coverage in more than

190+ countries

as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.

AVASO

offers you an excellent growth opportunity with a strong global company and good money.

Website: -

Summary:Position:

Hardware Asset Management AnalystPosition Type:

Full-Time Onsite RoleLocation:

Hyderabad, IndiaRequired languages:

English (Professional Speaking)

Job Description:We are currently seeking Hardware Asset Management Analyst, Hyderabad, India- Full-Time On-Site Support Role.

The IT provisioning team is responsible for provisioning and deploying hardware to Salesforce users in the EMEA region and the timely and accurate recovery of Salesforce assets.The provisioning specialist will have key responsibilities focused on management of cases through the Salesforce ticketing system (Support Force), provisioning and deploying hardware to end users, shipping & receiving, logistics, and ticketing tasks.Your primary focus will be providing hardware to new Salesforce employees, users who requirereplacements through our Break-fix process, working hardware provisioning cases, shipping assetrecovery kits, tracking shipments, working asset collection cases, and updating asset records.Salesforce.com is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work.

Responsibilities:Managing case-work through our ticketing system.Deploying and assigning hardware to users.Contacting internal and external users for pickup and delivery informationAssembling collection boxesShipping asset return kits to internal and external usersUpdating asset inventory records and support casesShipping and receiving Salesforce Assets

Required Skills/Experience:Experience with Support Ticketing SystemsProficient in Microsoft Excel, Google Sheets or similar softwareExcellent interpersonal skills; ability to articulate verbally and writtenAbility to excel in a fast growing/fast paced environment delivering accuracy while managing todeadlines where adaptability is imperativeAbility to juggle multiple projects and tasks, and to work with deadlines and in a fast pacedenvironmentExhibit attention to detailDemonstrate initiativeAbility to work independently

Skills & VISA Requirements:Candidate must be legally authorized to work in Hyderabad, India without any need of Visa Sponsorship.Exceptional technical and troubleshooting skillsExcellent written and verbal communications skills.Comfortable operating in a fast-paced environment with minimal supervision.



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