Support engineer

2 days ago


Bangalore, India Staffing Ninja Full time

Position Title: Support Engineer Location : Bangalore Experience: 2-5 years Job Opportunity: Join our team as a CX-Tech Collaborator with strong SQL skills and AWS expertise. Contribute to cross-functional projects, utilize Cloud Watch for log analysis, and script APIs using Postman. Bachelor's degree in CS or related field, problem-solving mindset, and effective communication skills are essential. Opportunity to influence strategy and drive innovation. Responsibilities: Collaborating with cross-functional teams between CX and Tech team Good SQL proficiency. Should be able to formulate and run queries on RDS Postgres when needed. Ability to review logs via Cloud Watch AWS, take decisions based on the logs. Use postman to run APIs. Ability to write scripts is good to have. Requirements & skill : Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience. Demonstrated experience with SQL, including proficiency in formulating and executing complex queries. Familiarity with Kotlin or Java programming languages for contributing to code-level investigations and debugging. Experience working with AWS services, particularly Cloud Watch, for log analysis and system monitoring. Familiarity with API testing tools such as Postman, with the ability to write scripts being a plus. Strong problem-solving skills and the ability to work independently as well as part of a team. Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments.


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