Support Engineer

1 day ago


bangalore, India Staffing Ninja Full time

Position Title: Support Engineer

Location : Bangalore

Experience: 2-5 years


Job Opportunity:

Join our team as a CX-Tech Collaborator with strong SQL skills and AWS expertise. Contribute to cross-functional projects, utilize CloudWatch for log analysis, and script APIs using Postman. Bachelor's degree in CS or related field, problem-solving mindset, and effective communication skills are essential. Opportunity to influence strategy and drive innovation.


Responsibilities:

  • Collaborating with cross-functional teams between CX and Tech team
  • Good SQL proficiency. Should be able to formulate and run queries on RDS Postgres when needed.
  • Ability to review logs via CloudWatch AWS, take decisions based on the logs.
  • Use postman to run APIs. Ability to write scripts is good to have.


Requirements & skill :

  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
  • Demonstrated experience with SQL, including proficiency in formulating and executing complex queries.
  • Familiarity with Kotlin or Java programming languages for contributing to code-level investigations and debugging.
  • Experience working with AWS services, particularly CloudWatch, for log analysis and system monitoring.
  • Familiarity with API testing tools such as Postman, with the ability to write scripts being a plus.
  • Strong problem-solving skills and the ability to work independently as well as part of a team.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments.


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