Support Engineer
1 day ago
Position Title: Support Engineer
Location : Bangalore
Experience: 2-5 years
Job Opportunity:
Join our team as a CX-Tech Collaborator with strong SQL skills and AWS expertise. Contribute to cross-functional projects, utilize CloudWatch for log analysis, and script APIs using Postman. Bachelor's degree in CS or related field, problem-solving mindset, and effective communication skills are essential. Opportunity to influence strategy and drive innovation.
Responsibilities:
- Collaborating with cross-functional teams between CX and Tech team
- Good SQL proficiency. Should be able to formulate and run queries on RDS Postgres when needed.
- Ability to review logs via CloudWatch AWS, take decisions based on the logs.
- Use postman to run APIs. Ability to write scripts is good to have.
Requirements & skill :
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
- Demonstrated experience with SQL, including proficiency in formulating and executing complex queries.
- Familiarity with Kotlin or Java programming languages for contributing to code-level investigations and debugging.
- Experience working with AWS services, particularly CloudWatch, for log analysis and system monitoring.
- Familiarity with API testing tools such as Postman, with the ability to write scripts being a plus.
- Strong problem-solving skills and the ability to work independently as well as part of a team.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments.
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