Delivery manager

1 month ago


Bengaluru, India Wipro Full time
Role : Delivery Manager
Experience: 7+ Years
Location: Bengaluru/Chennai/Hyderabad
Job description:
Must have BFSI domain Experience
Excellent written and oral communication skills, People management skills.
Should be capable of front-ending with customer.
Proactive, willing to learn and adapt quickly to changes.
Able to come with out of the box thinking.
Must be able to strategise things and come up with solutions / plans.
Excellent Team execution and demonstrating leadership.
Good ability to manage escalations and team conflicts.
Prior Project Management process experience will be desirable.
Job Role
As a Delivery Manager, you will be responsible for project management of BFSI projects
Bring in Value adds to the customers and thus enhance business through delivery-led-growth
You will be Responsible for
Project planning and Delivery
Customer interaction and management
Escalation handling and management with customers
KPIs management with team and customer
Risks Identification, Mitigation and Closure
Regular report preparation to customer and internal management
Handling meetings with the customer
RCA for any Escalations,
Managing project operational parameters
Customer POs generation and Invoicing
Quality Management
Team Performance and Knowledge management
People management
Attrition control
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