Delivery Manager
6 days ago
MetricStream is seeking an experienced Delivery Manager to join Customer Services Team. In this role you will be responsibility is for making sure that services are being seamlessly delivered to the client organization. Includes taking charge of a variety of tasks such as
leading project teams,
monitoring progress, tracking KPIs, working amicably with cross-functional teams, resolving issues and conflicts, efficient client management, timely communications and managing budgets. Delivery Manager own a vital role in boosting the user experience by ensuring the smooth delivery of services that meet and exceed customer demands.You will work closely with a team of Solutions engineers, Engineering and QA team, MetricStream’s customers, product management and support organizations to develop and deliver high quality applications.
Job Location
: - Bengaluru
Key Responsibilities
Interact with MetricStream’s internal & external stakeholders to manage accounts efficiently.Identify customer needs by maintaining an excellent relationship with
stakeholders.Responsible for end to end implementation of Apps/Solutions.At least 5 years of experience working in the services organization of a product company using various delivery methodologies (Waterfall, Agile, etc.)Developing a deep understanding of
projects
to gain insights into the scope of service delivery.Provides proactive visibility to all stakeholders; effectively communicates delivery targets, commitments and progress. Avoid surprises.Manage a team of engineers to develop and support applications that or of the highest quality and are delivered in a timely + cost efficient manner. Helping to identify and remove impediments impacting the team’s productivity and ability to deliver.Work closely with MetricStream’s Product Management and R&D for Issues and road map scope delivery.Strong understanding of delivery and go-to-market methods and metricsPrioritizing incidents according to their urgency, work with cross functional teams (Platform, Product, Cloud etc.) and influence on the business
Skills and Experience
10+ years of experience leading customer services teams, preferably in the SaaS industryStrong enterprise business application design and development experience with global fortune 500 companies.Expert in delivering projects on budget, schedule and quality.Expert in creating and tracking project artifacts like Project charter, WBS, budget file, schedule, SOW, project risk register etcExpert in managing customer expectations and Passionate about customer successWork with different teams like Solutions, Engineering, Product Management and customer team to have detailed WBS and drive project deliverablesAble to work collaboratively with different groups outside of Customer Services to ensure customer successTake initiative, participate and drive BU initiativesPrior experience with GRC software implementationStrong knowledge of SQL, Relational databases and Data ModelingExposure to AI/GenAI in solutioningStrong comprehension, analytical and problem-solving skillsExcellent communication skills (written & verbal) are mandatoryPMP or equivalent project management certification
EducationBE/ BTech/ MCA/ MTech
-
Delivery Manager
2 weeks ago
Bengaluru, India Infosys Full timeResponsibilities:Business PlanningReviews and provide inputs to Account plans specific to delivery capabilities, execution of the delivery plan as given in the account plan, Provide account level as well as DU level inputs to the operations team for the Unit business planning exercise in order to make business plan more relevant and close to...
-
Delivery Manager
4 weeks ago
Bengaluru, India Edge Executive Search Full timeJob Description :Our client is a top-tier technology company recognized for delivering innovative, customer-centric solutions to industries worldwide. Known for their commitment to excellence, they offer cutting-edge products and services that drive transformation and ensure high customer satisfaction. With a global presence, they continuously adapt to the...
-
Delivery Manager
1 month ago
Bengaluru, India NR Consulting - India Full timeJob Title: Delivery Manager Experience: 15+ yearsLocation: BangaloreJob Description: - Senior Delivery Manager role managing key client engagements - Experience in Agile Project Deliveries, Client Management, P&L, and People Management - Must manage a team of 200+ FTE - Based in Bangalore, working 3 days a week from the office - Client-facing role...
-
Delivery Manager
2 weeks ago
Bengaluru, India Wipro Full timeHi,Hope you are doing well!We are actively hiring for a PDL (Practice Delivery Lead) / Delivery Manager Role with total of 20+ yrs of experience in market.About the Company - Wipro Limited is a leading global information technology, consulting and business process services company . Wipro is recognized globally for its comprehensive portfolio of services,...
-
Delivery manager
3 weeks ago
Bengaluru, India Wipro Full timeHi,Hope you are doing well!We are actively hiring for a PDL (Practice Delivery Lead) / Delivery Manager Role with total of 20+ yrs of experience in market.About the Company - Wipro Limited is a leading global information technology, consulting and business process services company. Wipro is recognized globally for its comprehensive portfolio of services,...
-
Delivery manager
5 days ago
Bengaluru, India MetricStream Full timeDelivery ManagerMetric Stream is seeking an experienced Delivery Manager to join Customer Services Team. In this role you will be responsibility is for making sure that services are being seamlessly delivered to the client organization. Includes taking charge of a variety of tasks such as leading project teams, monitoring progress, tracking KPIs, working...
-
Delivery Manager
7 days ago
Bengaluru, India MetricStream Full timeDelivery ManagerMetricStream is seeking an experienced Delivery Manager to join Customer Services Team. In this role you will be responsibility is for making sure that services are being seamlessly delivered to the client organization. Includes taking charge of a variety of tasks such as leading project teams, monitoring progress, tracking KPIs, working...
-
Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Wipro Full timeJob DescriptionRole PurposeThe purpose of this role is to oversee the delivery of projects within an account, ensuring seamless execution and customer satisfaction. As a Delivery Manager, you will drive various projects, operations, and delivery governance, ensuring the right talent supply chain to optimize customer satisfaction and cost of delivery.Key...
-
Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Wipro Full timeJob OverviewAs a Delivery Manager at Wipro, you will be responsible for managing delivery within an account by driving various projects, operations, and delivery governance. Your primary goal will be to ensure right talent supply chain optimization for customer satisfaction and cost of delivery.Key ResponsibilitiesDrive and deploy account/project delivery...
-
Delivery manager
2 weeks ago
Bengaluru, India Wipro Full timeRole : Delivery ManagerExperience: 7+ YearsLocation: Bengaluru/Chennai/HyderabadJob description:Must have BFSI domain ExperienceExcellent written and oral communication skills, People management skills.Should be capable of front-ending with customer.Proactive, willing to learn and adapt quickly to changes.Able to come with out of the box thinking.Must be...
-
Delivery Manager
2 weeks ago
Bengaluru, India Wipro Full timeHi,Hope you are doing well!We are actively hiring for a PDL (Practice Delivery Lead) / Delivery Manager Role with total of 20+ yrs of experience in market.About the Company - Wipro Limited is a leading global information technology, consulting and business process services company. Wipro is recognized globally for its comprehensive portfolio of services,...
-
Delivery Manager
3 weeks ago
Bengaluru, India Wipro Full timeHi,Hope you are doing well!We are actively hiring for a PDL (Practice Delivery Lead) / Delivery Manager Role with total of 20+ yrs of experience in market.About the Company - Wipro Limited is a leading global information technology, consulting and business process services company. Wipro is recognized globally for its comprehensive portfolio of services,...
-
Delivery Manager
3 weeks ago
Bengaluru, India Wipro Full timeHi,Hope you are doing well!We are actively hiring for a PDL (Practice Delivery Lead) / Delivery Manager Role with total of 20+ yrs of experience in market.About the Company - Wipro Limited is a leading global information technology, consulting and business process services company. Wipro is recognized globally for its comprehensive portfolio of services,...
-
Delivery Manager
3 weeks ago
Bengaluru, India Wipro Full timeHi, Hope you are doing well! We are actively hiring for a PDL (Practice Delivery Lead) / Delivery Manager Role with total of 20+ yrs of experience in market. About the Company - Wipro Limited is a leading global information technology, consulting and business process services company . Wipro is recognized globally for its comprehensive portfolio of...
-
Delivery Manager
5 months ago
Bengaluru, India Wipro Full timeRole Purpose The purpose of the role is to manage delivery within an account by driving various projects, operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do Delivery Management Ensure seamless delivery of projects in an account Interact with presales team during RFP stage/...
-
Delivery Manager
2 weeks ago
Bengaluru, India Infosys Full timeResponsibilities:Business PlanningReviews and provide inputs to Account plans specific to delivery capabilities, execution of the delivery plan as given in the account plan, Provide account level as well as DU level inputs to the operations team for the Unit business planning exercise in order to make business plan more relevant and close to...
-
Delivery Manager
2 weeks ago
Bengaluru, India Infosys Full timeResponsibilities:Business PlanningReviews and provide inputs to Account plans specific to delivery capabilities, execution of the delivery plan as given in the account plan, Provide account level as well as DU level inputs to the operations team for the Unit business planning exercise in order to make business plan more relevant and close to...
-
Delivery Manager
3 months ago
Bengaluru, India NETSACH GLOBAL Full timeGreetings from Netsach - A Cyber Security Company.Job Description Minimum of 8+ years of experience in project management within the telecom OSS/BSS domain. Experience in managing complex, large-scale projects is preferred. Delivery Manager in Telecom OSS/BSS is responsible for ensuring the timely, within-budget, and quality delivery of OSS/BSS projects....
-
Delivery Manager
6 days ago
Bengaluru, India MetricStream Full timeDelivery Manager MetricStream is seeking an experienced Delivery Manager to join Customer Services Team. In this role you will be responsibility is for making sure that services are being seamlessly delivered to the client organization. Includes taking charge of a variety of tasks such as leading project teams, monitoring progress, tracking KPIs, working...
-
Delivery Manager
6 days ago
Bengaluru, India MetricStream Full timeDelivery Manager MetricStream is seeking an experienced Delivery Manager to join Customer Services Team. In this role you will be responsibility is for making sure that services are being seamlessly delivered to the client organization. Includes taking charge of a variety of tasks such as leading project teams, monitoring progress, tracking KPIs, working...
