Delivery Manager
1 month ago
Role : Delivery Manager
Experience: 7+ Years
Location: Bengaluru/Chennai/Hyderabad
Job description:
- Must have BFSI domain Experience
- Excellent written and oral communication skills, People management skills.
- Should be capable of front-ending with customer.
- Proactive, willing to learn and adapt quickly to changes.
- Able to come with out of the box thinking.
- Must be able to strategise things and come up with solutions / plans.
- Excellent Team execution and demonstrating leadership.
- Good ability to manage escalations and team conflicts.
- Prior Project Management process experience will be desirable.
Job Role
- As a Delivery Manager, you will be responsible for project management of BFSI projects
- Bring in Value adds to the customers and thus enhance business through delivery-led-growth
- You will be Responsible for
- Project planning and Delivery
- Customer interaction and management
- Escalation handling and management with customers
- KPIs management with team and customer
- Risks Identification, Mitigation and Closure
- Regular report preparation to customer and internal management
- Handling meetings with the customer
- RCA for any Escalations,
- Managing project operational parameters
- Customer POs generation and Invoicing
- Quality Management
- Team Performance and Knowledge management
- People management
- Attrition control
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