Customer Success Manager
2 weeks ago
Job Overview: We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and services. Responsibilities: • Develop and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services. • Serve as the primary point of contact for customer inquiries, support requests, and escalations. • Understand customer goals and objectives, and work closely with internal teams to ensure that their needs are met. • Identify opportunities for growth and expansion within existing accounts. • Collaborate with Sales, Marketing, and Product teams to provide feedback and insights from customers to improve our products and services. • Develop and execute customer success plans, ensuring that customers are on track to achieve their desired outcomes. • Monitor customer usage patterns and proactively engage customers to drive adoption and usage of our products and services. • Drive renewals and expansions, ensuring that customers continue to see value in our products and services. • Provide regular reports on customer satisfaction, usage, and retention. Requirements: • Bachelor's degree in computer science, information technology, or a related field. • Minimum of 1-2 years of experience in a customer success or account management role. • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. • Strong problem-solving and analytical skills. • Ability to prioritize and manage multiple tasks and projects simultaneously. • Experience working in a fast-paced, dynamic environment. • Familiarity with customer success software platforms and tools. • Ability to work independently and as part of a team.If you have a passion for helping customers succeed and thrive, we encourage you to apply for this exciting opportunity to join our team as a Customer Success Manager.
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Customer Success Manager
3 days ago
bangalore, India Wenger & Watson Full timeQualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...
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Customer success manager
3 weeks ago
Bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers) Location : Bangalore About us At Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
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Customer Success Manager
3 weeks ago
Bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers) Location : Bangalore About us At Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
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Customer Success Manager
2 months ago
bangalore, India CommerceIQ Full timeCompany Overview:CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With a...
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Customer Success Manager
2 months ago
bangalore, India CommerceIQ Full timeCompany Overview: CommerceIQ’s AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world’s largest marketplaces. With...
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Customer success manager
2 weeks ago
Bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with Bay One Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well...
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Customer Success Manager
2 weeks ago
Bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle...
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Customer Success Manager
3 weeks ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system integration...
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Customer Success Manager
2 weeks ago
bangalore, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Bengaluru or Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle multiple types...
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Customer Success Manager
3 days ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
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Customer Success Manager
2 days ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system integration...
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Customer Success Manager
8 hours ago
bangalore, India Wenger & Watson Full timeQualifications: • 8 to 10 years of experience in a customer-facing role, such as Customer Success or Account Management with a focus on API security, cybersecurity, or enterprise software. • Proven track record of managing and growing large customer accounts, with a strong understanding of customer success metrics and best practices. • Experience...
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Customer Success Manager
3 days ago
bangalore, India Wenger & Watson Full timeQualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...
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Customer Success Manager
3 days ago
bangalore, India Wenger & Watson Full timeQualifications: • 8 to 10 years of experience in a customer-facing role, such as Customer Success or Account Management with a focus on API security, cybersecurity, or enterprise software. • Proven track record of managing and growing large customer accounts, with a strong understanding of customer success metrics and best practices. • Experience...
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Customer Success Manager
2 weeks ago
bangalore, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Bengaluru or Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle multiple types...
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Customer Success Manager
2 weeks ago
bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle...
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Customer Success Manager
1 month ago
bangalore, India Zoko (YC W21) Full timeThe RoleAs a Customer Success Manager, you will play a pivotal role in ensuring the success of our customers by optimizing their experience, driving engagement, and promoting long-term retention. Your focus will be on building strong customer relationships, guiding them through onboarding, and implementing strategies to retain customers while providing...
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Customer Success Manager
4 weeks ago
bangalore, India Zoko (YC W21) Full timeThe Role As a Customer Success Manager, you will play a pivotal role in ensuring the success of our customers by optimizing their experience, driving engagement, and promoting long-term retention. Your focus will be on building strong customer relationships, guiding them through onboarding, and implementing strategies to retain customers while providing...
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Customer success manager
1 week ago
Bangalore, India Urban Vault Full timeLocation: HSR, Bengaluru, India (WFO) Job Type: Full Time Experience: 4-6 Years About Us: Revolutionising the commercial real estate market in India with our Intelligent workspace-as-a-Service offering, Urban Vault (UV) is a leading provider of managed office spaces. With over 1 million sq ft of space under management in Bangalore, we are...
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Customer Success Manager
2 weeks ago
Bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as...
