Customer Success Manager
1 month ago
Role : Customer Success Manager (US/EU Enterprise Customers) Location : Bangalore About us At Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system integration to deliver a seamless cloud infrastructure management experience. Our revolutionary "NoOps for Cloud Storage" approach sets a new standard in infrastructure uptime, application performance optimization, and cloud cost savings, all accessible through an intuitive, user-friendly interface. Join the Lucidity team and become a part of a dynamic ecosystem that is defining the future of cloud storage. Embrace your entrepreneurial spirit, challenge the status quo, and lead the charge in this exciting, ever-evolving industry. With us, you'll have the opportunity to work with the latest technologies, collaborate with a diverse group of top-notch individuals, and make a tangible impact on the world. Responsibilities: As a Customer Success Manager, you will guide & advise a wide variety of customers, ensure they launch Lucidity successfully and are continually driving business value from Lucidity. Will own retention, churn rate, and upsells. Working closely with Lucidity Sales and Product Team, you'll provide input into strategic customer plans to help identify areas where existing customers could improve their use of Lucidity. Customer Success Manager acts as a liaison between cloud consultant and sales, incorporating product expertise and customer feedback. Building relationship with champions from customer & making sure they achieve their internal KPI. Consistently meet and exceed daily and weekly call goals for providing touchpoints for existing customers. Understand customer pain points and help drive escalations by coordinating between Product Management, Support groups, and other cross teams Requirements: Relevant Experience of 7-8 years with minimum of 4 years in customer facing role managing customer success. Great in building relationships with customers. Have handled Enterprise customers before. Expertise in public cloud – AWS, Azure, and/or GCP with architect-level certification would be an added advantage. Strong organization and presentation skills Excellent customer relationship and communication skills. The ability to manage many high-priority tasks at the same time. Should be comfortable working in US East time zone. What do we promise? A high growth work environment Autonomy to decide & deliver on KPIs Work from home options | Unlimited Leaves Attractive ESOPs for deserving candidates. Potential to see 100x in the next 5 years.
-
Customer success manager
5 days ago
Bangalore, India Graphy Inc. Full timeJob Overview: Graphy ( is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...
-
Customer Success Manager
4 days ago
bangalore, India Graphy Inc. Full timeJob Overview:Graphy (www.graphy.com) is seeking a highly motivatedCustomer Success Managerto join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products...
-
Customer Success Manager
4 days ago
bangalore, India Graphy Inc. Full timeJob Overview: Graphy ( is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products and...
-
Customer Success Manager
2 months ago
bangalore, India Graphy Inc. Full timeJob Overview:Graphy (www.graphy.com) is seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring that they receive the best possible experience with our products...
-
Customer Success Manager
2 weeks ago
bangalore, India Wenger & Watson Full timeQualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...
-
Customer success manager
1 month ago
Bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers) Location : Bangalore About us At Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
-
Customer Success Manager
4 weeks ago
Bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle...
-
Customer success manager
4 weeks ago
Bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with Bay One Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well...
-
Customer Success Manager
1 month ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system integration...
-
Customer Success Manager
4 weeks ago
bangalore, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Bengaluru or Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle multiple types...
-
Customer Success Manager
2 weeks ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system integration...
-
Customer Success Manager
2 weeks ago
bangalore, India Lucidity Full timeRole : Customer Success Manager (US/EU Enterprise Customers)Location : BangaloreAbout usAt Lucidity, we are pioneering the digital transformation of cloud storage with our state-of-the-art cloud storage management platform - a first-of-its-kind solution. Our innovative deep tech leverages the power of data science, workflow automation, and system...
-
Customer Success Manager
2 weeks ago
bangalore, India Wenger & Watson Full timeQualifications:• 8 to 10 years of experience in a customer-facing role, such as Customer Success orAccount Management with a focus on API security, cybersecurity, or enterprise software.• Proven track record of managing and growing large customer accounts, with a strongunderstanding of customer success metrics and best practices.• Experience leading...
-
Customer Success Manager
2 weeks ago
bangalore, India Wenger & Watson Full timeQualifications: • 8 to 10 years of experience in a customer-facing role, such as Customer Success or Account Management with a focus on API security, cybersecurity, or enterprise software. • Proven track record of managing and growing large customer accounts, with a strong understanding of customer success metrics and best practices. • Experience...
-
Customer Success Manager
2 weeks ago
bangalore, India Wenger & Watson Full timeQualifications: • 8 to 10 years of experience in a customer-facing role, such as Customer Success or Account Management with a focus on API security, cybersecurity, or enterprise software. • Proven track record of managing and growing large customer accounts, with a strong understanding of customer success metrics and best practices. • Experience...
-
Customer Success Manager
4 weeks ago
bangalore, India BayOne Solutions Full timePosition: Customer Success ManagerLocation: Bengaluru or Gurgaon (Onsite)Type: Fulltime with BayOneResponsibilities:Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables.What are we looking for:Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle multiple types...
-
Customer Success Manager
4 weeks ago
bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as well handle...
-
Customer success manager
3 weeks ago
Bangalore, India Urban Vault Full timeLocation: HSR, Bengaluru, India (WFO) Job Type: Full Time Experience: 4-6 Years About Us: Revolutionising the commercial real estate market in India with our Intelligent workspace-as-a-Service offering, Urban Vault (UV) is a leading provider of managed office spaces. With over 1 million sq ft of space under management in Bangalore, we are...
-
Customer Success Manager
1 week ago
bangalore, India HireQuotient Full timeJob Description: About Us: HireQuotient is an AI-first SaaS company focused on reimagining how people hire globally. We have started solving for US-based companies, and currently have clients all across the world. Role Description: We are looking for a full-time, dedicated Customer Success Manager to join our team in our Bengaluru office. In this role, you...
-
Customer Success Manager
4 weeks ago
Bangalore, India BayOne Solutions Full timePosition: Customer Success Manager Location: Bengaluru or Gurgaon (Onsite) Type: Fulltime with BayOne Responsibilities: Sr Customer Success Manager - Provide oversight and orchestrate Premium services deliverables. What are we looking for: Exceptional customer skills. Has a higher workload. Can accept, plan, and execute large projects as...