Customer Success Manager

2 weeks ago


Bangalore, India Tales Hiring Full time

Position - Customer Success Manager

Experience 10-15 year

Budget - As per the market

Location - Bengaluru

NP - 30 days

Required Skills: Operations, Client Management, Stakeholder Management, Digital Marketing, Team Management

About the Role : Customer Success Manager

Responsibilities

  • Manage service delivery and customer satisfaction (KPI : Responsiveness and Quality of Response)
  • Analyze data trends and client performance
  • Build and Manage the operations team
  • Provide input for product management and engineering teams

Requirements

  • Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency, or media company.
  • Experience in stakeholder and client management.
  • Excellent communication, analytical and influencing skills . Ability to build and manage a team of associates.
  • Ability to work and succeed in a dynamic, quickly-changing environment.

Can share your resume on - 9741479329



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