Product Support Specialist
4 days ago
Roles and Responsibilities:
- Gain knowledge of People Security Management and learn Threatcop’s products (TSAT, TLMS, TDMARC, and TPIR).
- Provide live product training to clients, showcasing key features, usage benefits, and security functionalities.
- Serve as the primary point of contact for customer inquiries, delivering quick and effective solutions to product usage questions and technical issues.
- Guide clients through product setup, usage, and troubleshooting to ensure smooth and effective adoption.
- Manage DNS configurations , monitor domain health, and analyze DMARC reports.
- Conduct client onboarding sessions , educating users on leveraging Threatcop’s AI-driven platform for real-world threat simulation, reporting, and incident response.
- Collect customer feedback on product performance and suggest improvements to the team to enhance usability and functionality.
Key Skills and Qualifications:
- Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field
- Basic understanding of networking fundamentals, DNS, firewalls, and email infrastructure.
- Familiarity with support ticketing systems and remote troubleshooting tools.
- Soft Skills: Communication, Time Management, Problem-Solving, Leadership, Multitasking, Attention to Detail.
Why You'll Enjoy Working at Threatcop:
- Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas.
- We also provide good benefits like health insurance, a gratuity
-
Technical Product Support Specialist
6 days ago
India InfoBeans Full timeAbout the JobJob Title: Technical Product Support Specialist Skills: MS SQL Server, SSRS, Python, Snowflake, SSAS (optional), Streamlit (optional), Power BI (optional) Experience Required: 5+ Years Location: Remote Notice Period: Immediate to 30 Days preferredJob DescriptionWe are looking for an experienced Technical Product Support Specialist who will...
-
Technical Product Support Specialist
5 days ago
India InfoBeans Full timeAbout the Job Job Title: Technical Product Support Specialist Skills: MS SQL Server, SSRS, Python, Snowflake, SSAS (optional), Streamlit (optional), Power BI (optional) Experience Required: 5+ Years Location: Remote Notice Period: Immediate to 30 Days preferred Job Description We are looking for an experienced Technical Product...
-
Technical Product Support Specialist
5 days ago
India InfoBeans Full timeAbout the Job Job Title: Technical Product Support Specialist Skills: MS SQL Server, SSRS, Python, Snowflake, SSAS (optional), Streamlit (optional), Power BI (optional) Experience Required: 5+ Years Location: Remote Notice Period: Immediate to 30 Days preferred Job Description We are looking for an experienced Technical Product Support Specialist ...
-
Regulatory Affairs Specialist
1 week ago
Mumbai, India Tek Support Full timeJob Description Job Title: Regulatory Affairs Specialist Med/Pharma (Female) Location: Remote Position Overview: We are seeking an experienced Regulatory Affairs professional with expertise in both pharmaceutical and medical device regulatory compliance. The role involves preparing, reviewing, and submitting regulatory documentation to global health...
-
Product Specialist, Licensing
1 week ago
Pune, India Gamma Technologies Full timeJob Description Who We Are GT, a leading multi-physics CAE simulation software provider, develops a suite of integrated solutions that guides and accelerates the engineering transformation of todays products in the transportation, power generation, and industrial equipment industries. At Gamma Technologies, our people are the driving force behind our...
-
India InfoBeans Full timeAbout the Job Job Title: Technical Product Support Specialist Skills: MS SQL Server, SSRS, Python, Snowflake, SSAS (optional), Streamlit (optional), Power BI (optional) Experience Required: 5+ Years Location: Remote Notice Period: Immediate to 30 Days preferred Job Description We are looking for an experienced Technical Product Support Specialist who...
-
Support & Product Specialist
4 days ago
India Threatcop Full timeProvide live product training to clients, showcasing key features, usage benefits, and security functionalities. Collect customer feedback on product performance and suggest improvements to the team to enhance usability and functionality. Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field Basic understanding of ...
-
Customer Support Specialist
2 weeks ago
India beBeeSupport Full time ₹ 5,00,000 - ₹ 8,00,000Customer Support SpecialistWe are seeking an experienced customer support specialist to join our team. In this role, you will be responsible for providing exceptional support to our customers, resolving issues and concerns in a timely and professional manner.Key Responsibilities:Troubleshoot and resolve WordPress & WooCommerce issues with...
-
Production Support/Consultant Specialist
1 week ago
Hyderabad, India HSBC Full timeJob Description Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Technical Product Support Professional
2 weeks ago
India beBeeTroubleshooting Full time ₹ 15,00,000 - ₹ 20,00,000Job OverviewXerox is a leading provider of office and production print technology, software, and services. As a Docushare Support Specialist, you will be part of a team that sustainsably powers today's workforce.Main ResponsibilitiesProvide technical support for Docushare products and troubleshoot software problems.Analyze and identify symptoms of a problem...
