Workforce Management Analyst

1 month ago


Gurgaon, India Live Connections Full time

Greetings from Live Connections

Live Connections Placements Pvt. Ltd. or LiveC as we are popularly known as, is a 26+ year-old search and recruitment organization that specializes in finding and placing professionals across several sectors around the globe. We bring to the table a cumulative recruitment experience built over two decades.

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About Client:

We are hiring for a leading health services and innovation company focuses on enhancing healthcare delivery and improving patient outcomes through the integration of technology, data analytics, and clinical expertise. This organization offers a comprehensive suite of services, including pharmacy care, healthcare operations, and consulting, to help clients navigate the complexities of the healthcare system. With a mission to make healthcare more accessible, affordable, and effective, the company leverages its extensive resources and innovative solutions to address critical challenges in the industry, positively impacting millions of lives worldwide.

Employment: Full-time

Title : Workforce Capacity Planner

Work Location: Gugaon/Noida

✨ Experience: 7-9 years

Mode: Hybrid

⏲ Shift timings: Rotational shifts

:

• Minimum 7 years of experience in WFM and 2 years in Capacity Planning.

• Solid understanding of WFM fundamentals.

• Experience in workforce analytics, planning, forecasting and/or workforce management with a large global call center.

• Experience with labor modeling (e.g. productivity modeling, task timing and task variance impacts).

Aᴘᴘʟʏ ɴᴏᴡ ᴏʀ ᴛᴀɢ sᴏᴍᴇᴏɴᴇ ᴡʜᴏ'ᴅ ʙᴇ ᴀɴ ɪᴅᴇᴀʟ ꜰɪᴛ

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Wish you All the Best



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