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Workforce Management Planning Specialist
2 months ago
Greetings from Live Connections
We are a 26+ year-old search and recruitment organization specializing in finding and placing professionals globally. With a cumulative recruitment experience built over two decades, we bring expertise to the table.
About Client:
A leading health services and innovation company focuses on enhancing healthcare delivery and improving patient outcomes through technology integration, data analytics, and clinical expertise.
Our client offers a comprehensive suite of services, including pharmacy care, healthcare operations, and consulting, to help clients navigate the complexities of the healthcare system. Their mission is to make healthcare more accessible, affordable, and effective, leveraging extensive resources and innovative solutions to address critical challenges in the industry.
This role is for a Full-time Workforce Capacity Planner located in Gurgaon/Noida with rotational shifts. The ideal candidate will have 7-9 years of experience in WFM and 2 years in capacity planning, solid understanding of WFM fundamentals, and experience in workforce analytics, planning, forecasting, and/or workforce management with a large global call center.
The successful candidate will also have experience with labor modeling (e.g., productivity modeling, task timing, and task variance impacts).
For this challenging role, our client offers a competitive salary ranging from ₹15,00,000 to ₹25,00,000 per annum, depending on qualifications and experience.
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