
Service Level Analyst
3 days ago
Role : Service Level Analyst Experience : 8-12 years Notice Period : 15 days or less Location : All LTIM locations JD: Negotiate and manage Service Level Agreements (SLAs) and facilitate teams to meet targets Ensuring that all SLAs, Operational Level Agreements (OLAs) and Underpinning Contracts (UC) are appropriate for the agreed service level targets Provide monthly SLA performance reports (Critical Service Levels, Key Measurements and Critical Deliverables) Provide input for SLA changes and modifications, participate in negotiating changes to service levels Develop and coordinate SLA’s with internal and external customers Collect subjective customer satisfaction feedback to determine if SLAs accurately measure service Authorize additions, revisions or retirement of services in the service catalog Identify opportunities for continuous improvement by interacting with various teams and recommend improvements for service level management
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Service desk analyst
2 weeks ago
Bangalore, India Launchio Consulting Full timeJob Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and expertise in...
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Service desk analyst
3 weeks ago
Bangalore, India Capgemini Engineering Full timeService Desk Analyst Location: PAN India Experience: 2–4 years Choosing Capgemini means choosing a place where you’ll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...
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Systems Analyst
3 weeks ago
Bangalore, Karnataka, India Corporation Service Company Full timeSystems Analyst Location India-Hybrid Bangalore primary and Mumbai Monday to Friday 12 p m to 9 p m Employment Type Full-Time Experience Level 5 7 years Job description for Systems Analyst About the Role We are looking for a talented Software Engineer with experience in React application development and NET...
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Service Desk Analyst Iii
21 hours ago
Bangalore, Karnataka, India Arrow Electronics Full timePosition Service Desk Analyst III IT Service Desk Analyst III Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...
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Service Desk Analyst
2 weeks ago
Bangalore, India Launchio Consulting Full time € 5,00,000 - € 7,00,000Job Title: Service Desk Analyst Location: Bangalore / Pune Salary Range: ₹5 LPA – ₹7 LPA (Based on Experience) About the Role We are looking for a highly skilled and customer-focused Service Desk Analyst to join our team. The ideal candidate should have excellent communication skills, hands-on experience with ticketing tools, and...
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Customer Service
3 weeks ago
Bangalore, Karnataka, India NatWest Group Full timeJoin us as a Customer Service Operations Credit Analyst We ll look to you to deliver customer and business outcomes investigating queries supporting business processes policies and procedures and understanding customer and business needs Specialising in Credit Operations you ll respond to queries from customers and stakeholders promptly within...
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[15h Left] It Service Desk Analyst I
21 hours ago
Bangalore, Karnataka, India Arrow Electronics Full timePosition IT Service Desk Analyst I IT Service Desk Analyst I Service Desk Analysts are on the frontline of customer support They are focused on helping to resolve functional and technical issues end users encounter or connecting those users with more intensive IT support when needed Work efficiently with Tier II teams on required support needed from them to...
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Service Monitoring Analyst
5 days ago
bangalore, India Art Technology and Software Full timeService Monitoring Analysts play a key role in ensuring organization continues to exceed industry leading availability across all services (e.g. Transaction Processing, webservices).ResponsibilitiesContinual monitoring of all key services (error rates, fluctuation in volumes and transaction accept/decline rates, client connectivity, timeliness of reporting...
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Quality Assurance Analyst
1 week ago
bangalore, India Blutic Full timeBlutic is looking for a QA Analyst - Level 1 with 1-3 years of testing experience to perform manual and automation testing of data solutions (SSIS/SSRS/SQL Server) under the guidance of senior QA team members. This entry-level role is ideal for candidates who are eager to grow their skills in data quality assurance within an Agile offshore environment. ...
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Senior System Analyst
2 weeks ago
Bangalore, Karnataka, India Corporation Service Company Full timefor Java DeveloperSystem Analyst Senior System Analyst - JavaLocation Bangalore MumbaiDepartment TechnologyVacancy Type PermanentJob Shift 12PM IST - 9PM ISTExperience Range 5 - 10 yearsMode of Work - Work from office in Hybrid Mode Full-stack application development using Java EE Spring framework MVC JPA Data Data REST Boot ReactJS and...