Contact Center Manager

Job Title: Contact Center SME – Auto Dialer Implementation (Collection Department)Location: Papua New GuineaFull TimeInitial 2-3 months- travels to PNG after that Remote working from India PNG shift (3.30 am IST onwards).About the Role:We are looking for a Subject Matter Expert (SME) in Contact Center Technologies to lead the implementation of an Auto...

Job Description We are looking for an experienced Contact Center Engineer with strong hands-on expertise in Genesys and Genesys Engage platforms. The candidate will be responsible for designing, implementing, configuring, and supporting contact center solutions to ensure seamless customer interactions across multiple channels. Key Responsibilities: - Design,...

Job Summary:We are seeking an experiencedAWS Contact Center Architectwith strong expertise inAmazon Connectand cloud technologies. The ideal candidate will design, implement, and optimizecloud-based contact center solutionsfor enterprise clients, leveraging AWS services and telephony protocols to deliver scalable and efficient customer engagement...

Role & responsibilitiesKey Skill Set- B2C sales, tele sales, inside sales, outbound salesDesignation- Contact Center ManagerTeam Size- 100 +Language- regional language is mandatoryMajor Job responsibilitiesTele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer...

Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

We are seeking dynamic and customer-oriented individuals in our Global Excellence Center (contact center). The ideal candidates will possess strong communication skills and have a solid background in customer service, specifically in international voice or email/chat processes.Key Responsibilities:· Handle inbound and outbound calls for customer queries and...

**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

Job Type: Full-Time Reports To: GM - Operations Locations Hiring: Kukatpally Secunderabad Vijayawada About Ferty9 Fertility Center Ferty9 is one of South India's leading IVF chains and the 3rd largest in India, with over a decade of expertise in fertility care. We are committed to delivering safe, transparent, and compassionate treatments, supported by...

Description : Job Summary : We are seeking an experienced AWS Contact Center Architect with strong expertise in Amazon Connect and cloud technologies.The ideal candidate will design, implement, and optimize cloud-based contact center solutions for enterprise clients, leveraging AWS services and telephony protocols to deliver scalable and efficient customer...

Job Description Inviting applications for the role of Lead Consultant - Contact Center Cloud Engineer Responsibilities - Demonstrate knowledge of IVR/Contact Center technologies - Working knowledge of ACS, Dynamic 365, Copilot Studio - Implementation of a full scale IVR - Understanding and implementation of workflow automation - Create adequate documentation...