Lead Consultant
7 days ago
Job Description Inviting applications for the role of Lead Consultant - Contact Center Cloud Engineer Responsibilities - Demonstrate knowledge of IVR/Contact Center technologies - Working knowledge of ACS, Dynamic 365, Copilot Studio - Implementation of a full scale IVR - Understanding and implementation of workflow automation - Create adequate documentation describing the Contact center. - Demonstrate a dedication to continuous improvement, both in terms of quality, and accessibility. - Demonstrate knowledge of Contact center solutions - Analyzing and translating business needs into long-term IVR solutions - Evaluating existing IVR - Experience in the US Healthcare domain. - Developing best practices for IVR workflows. - Troubleshooting and optimizing workflows. - Experience working in Azure (ACS, Dyanmics365 , Copilot Studio) - Effectively partner with Contact center engineers to ensure hand off between contact center and APIs. - Partner where necessary with pharmacy staff to understand flows required in the IVR - Provide thought leadership in solutioning advance Contact Center strategies - Pro-Actively deploy solutions that improve call quality and customer experience Qualifications we seek in you Minimum Qualifications - Bachelors/Degree in Computer Science or other technology field - Contact center experience - Experience with Azure Dyanmics 365 and Azure Communication services - Working knowledge of Copilot Studio - Sound knowledge of MS/Azure infrastructure - Excellent analytical, Interpersonal and Communication skills, fast learner, hardworking and good team player Preferred Qualifications/ Skills - Bachelor%27s degree in Cybersecurity, Information Technology, or a related field - - - - - -
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Lead Consultant
6 days ago
hyderabad, India Argano Full timeAbout Argano:Argano is the world's largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of...
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Lead Consultant
1 week ago
Hyderabad, Telangana, India Argano Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionWhat we are looking for:Argano is seeking a Lead Oracle Cloud Project Portfolio Management Consultant. The ideal candidate will be a consummate professional who can thrive in an upbeat and innovative environment and collaborate with clients to deliver a state-of-the-art solution. The individual will excel at delivering high quality service and...
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Lead Consultant
7 days ago
Hyderabad, Telangana, India Argano Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionAbout Argano:Argano is the world's largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive...
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Lead Consultant
3 days ago
Hyderabad, Telangana, India Argano Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAbout Argano:Argano is the world's largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of...
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Lead Consultant
1 week ago
Hyderabad, Telangana, India Argano Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout Argano:Argano is the world's largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of...
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Lead Consultant
6 days ago
Hyderabad, Telangana, India NTT DATA Full timeJob Description:Job Description for BODSSAP BODS Skillset:• years of experience (Lead Consultant)• Work Closely with Business to identify data sources from legacy system.• Map SAP fields with Legacy System Source Fields.• Data Extraction, Data Transformation, Data Construction and Data Load using SAP Business Objects Data...
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Lead Consultant
2 weeks ago
Hyderabad, Telangana, India Argano Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescriptionJOB SUMMARY:We are seeking an Oracle Cloud SCM Consultant. The ideal candidate will be a consummate professional who can thrive in an upbeat and innovative environment and collaborate with clients to deliver a state-of-the-art solution. The individual will excel at delivering high quality service and cutting-edge solutions to our clients in the...
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Lead Consultant
4 days ago
Hyderabad, Telangana, India Argano Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJOB SUMMARY:We are seeking an Oracle Cloud SCM Consultant. The ideal candidate will be a consummate professional who can thrive in an upbeat and innovative environment and collaborate with clients to deliver a state-of-the-art solution. The individual will excel at delivering high quality service and cutting-edge solutions to our clients in the Oracle...
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Lead Consultant
2 weeks ago
Hyderabad, Telangana, India Argano Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJOB SUMMARY:We are seeking an Oracle Cloud SCM Consultant. The ideal candidate will be a consummate professional who can thrive in an upbeat and innovative environment and collaborate with clients to deliver a state-of-the-art solution. The individual will excel at delivering high quality service and cutting-edge solutions to our clients in the Oracle...
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Lead Consultant
5 days ago
Hyderabad, India NTT DATA Business Solutions Full timeJob Description: Get empowered by NTT DATA Business Solutions! We transform. SAP® solutions into Value Recruiter Name: Gowtham K NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP...
