Technical Lead – Incident/Process Management(Location: Bangalore)

Technical Lead – Incident/Process ManagementExperience: 8 YearsLocaiton: BangaloreTechnical Lead – Incident/Process ManagementRole Overview:Lead day-to-day operations of the India team, ensure ITIL processes are followed, manage incidents, coordinate with L1/L2 engineers, and act as the main technical point of contact for global customers.Key...

Required Skills- 5+ years of experience as an incident manager- Strong ITSM experience (incident, change, and problem management)- Proven ability to provide solutions for optimization and process improvement around ITSM and reoccurring incidents- Experience with daily operational incident tickets (not major incidents)- Service Now experience for managing...

Required Skills- 5+ years of experience as an incident manager- Strong ITSM experience (incident, change, and problem management)- Proven ability to provide solutions for optimization and process improvement around ITSM and reoccurring incidents- Experience with daily operational incident tickets (not major incidents)- Service Now experience for managing...

Role OverviewWe are seeking an experienced L3 Infrastructure Engineer to join our IT Operations team with a focus on Major Incident Management (MIM), incident request management, and rapid response for Priority-1 (P1) incidents. This role requires deep technical expertise in server, network, and virtualization technologies, strong troubleshooting skills, and...

Role OverviewWe are seeking an experienced L3 Infrastructure Engineer to join our IT Operations team with a focus on Major Incident Management (MIM), incident request management, and rapid response for Priority-1 (P1) incidents. This role requires deep technical expertise in server, network, and virtualization technologies, strong troubleshooting skills, and...

Role & responsibilitiesOverall experience of at least 5+ years in SIEM monitoring and Cyber security Incident response and Management.Core Incident Response Knowledge: Deep understanding of the incident response lifecycle, cyber kill chain, and MITRE ATT&CK framework.Operating Systems: Expertise in Windows, Active Directory, DNS, and Linux platforms.SIEM...

IT Technical Lead – Global Client Services Location: Hyderabad Experience Required: 5 to 10 years in IT Team Leadership (macOS mandatory) We are seeking a highly motivated and experienced IT Technical Lead to head our Global Client Services team . In this role, you will lead a 10-member team of Client Service Technicians providing 24/7 global remote...

Role OverviewWe are seeking an experienced L3 Infrastructure Engineer to join our IT Operations team with a focus on Major Incident Management (MIM), incident request management, and rapid response for Priority-1 (P1) incidents. This role requires deep technical expertise in server, network, and virtualization technologies, strong troubleshooting skills, and...

Position Summary: Our partner, a global enterprise unifying its platforms into a single integrated ecosystem, is seeking a Business Applications Manager to lead enterprise systems across SAP, Salesforce, Azure, analytics, and core infrastructure. You will oversee application operations, incident response, and enhancements while guiding architecture and...

Role OverviewWe are seeking an experienced L3 Infrastructure Engineer to join our IT Operations team with a focus on Major Incident Management (MIM), incident request management, and rapid response for Priority-1 (P1) incidents. This role requires deep technical expertise in server, network, and virtualization technologies, strong troubleshooting skills, and...