Nexthink

3 days ago

Pune, India Tata Consultancy Services Full time

Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on root cause analyses and remediation plansResolution of issues discovered.Documentation of findings and recommendationsReportingSupporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthink hardware and softwareProviding input for collector packaging and assist in deployment scenariosPerform ongoing maintenanceCheck the Appliance health (CPU, Disk & Memory Utilization)Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.Maintaining customer specific EUCA documentation updatedMaintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns etc. on Nexthink FinderRecommending automation candidates and actively supporting EUCA Service Development in the area of development/testing/implementation of new remediation scriptsSecondary SkillsITIL CertificationVery good knowledge of MS Windows 7, 8 and 10 platforms’ administrationKnowledge of Active Directory 2008 and 2012Understanding of GPO configuration and managementExperience with troubleshooting, diagnosing and fixing OS and AD related issuesUnderstanding of TCP/IP networkingUnderstanding of DNS, DHCP servicesStrong analytical skillsExperience with analyzing system logs, events, and monitoring alertsExperience with diagnosing, resolving, and delivering root cause analysis for automatic alerts, issues and incidentsExperience with identifying & investigating reoccurring issues and working with responsible support groups on addressing them (e.g. Network, SCCM, Security, Service Desk, Onsite Support)Knowledge of ITIL ProcessesCapability to understand and write technical documentationExperience with administration & troubleshooting of Microsoft System Center Suite applications and tools, especially SCCM would be considered as an advantageKnowledge of PKI and Power Shell scripting will be highly appreciated

  • Nexthink

    3 weeks ago

    Pune, India Integrated Personnel Services Full time

    Key Responsibilities: Implement and support Nexthink Digital Employee Experience (DEX) platform across enterprise environments. Develop and manage remote actions, campaigns, dashboards, and investigations using Nexthink tools. Monitor endpoint performance and user experience metrics to proactively identify and resolve issues. Collaborate with IT operations...

  • Nexthink

    1 week ago

    Pune, Maharashtra, India Integrated Personnel Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Key Responsibilities:Implement and support Nexthink Digital Employee Experience (DEX) platform across enterprise environments.Develop and manage remote actions, campaigns, dashboards, and investigations using Nexthink tools.Monitor endpoint performance and user experience metrics to proactively identify and resolve issues.Collaborate with IT operations and...

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    5 days ago

    Pune, Maharashtra, India Aceis Services Pvt.Ltd. Full time

    _**Exciting Opportunity for a Nexthink Expert!**_ **#Expe**rience: 5+yrs **#Role**:Nexthink Expert **#Location-**Pune/Remote **#JobType-** Permanent **Minimum Qualifications**: Bachelor's degree in information technology, Computer Science, or equivalent. **Experience & Skills Required**: - 5+ years managing Digital End User Infrastructure, Systems,...

  • Nexthink

    7 days ago

    Pune, India Tata Consultancy Services Full time

    Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...

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    2 days ago

    Pune, India Tata Consultancy Services Full time

    Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...

  • Nexthink

    6 days ago

    Pune, India Tata Consultancy Services Full time

    Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...

  • Nexthink

    6 days ago

    Pune, India Tata Consultancy Services Full time

    Primary Skills Proactive Hardware & Software solving problems on End User Devices Analysis of trends and recording current health status of End User Devices Identification where and when the issue occurred and how many users are impacted Analysis of the events in timeline to identify root causes of issues very quickly Cooperation with various technical...

  • Nexthink

    7 days ago

    Pune, India Tata Consultancy Services Full time

    Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...

  • Nexthink

    6 days ago

    Pune, India Tata Consultancy Services Full time

    Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...

  • Nexthink

    6 days ago

    pune, India Tata Consultancy Services Full time

    Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...