IT Support and Service Desk Operator
22 hours ago
Service Desk Analyst Location: Bangalore (Hybrid Work Model) Experience - 4+ Years We are looking for a passionate and skilled Service Desk Analyst to join our growing tech team in Bangalore. To provide a channel for users to request and receive standard services, via email, phone and self service, in all supported languages that you are competent in. To maintain a high degree of customer service for all customer interactions and adhere to all service management principles working to the contractual SLAs. Experience in Service desk/ Helpdesk Experience in ITSM tools (ex - Freshdesk/Jira/ HubSpot /Zendesk/ServiceNow/similar) Experience in dealing with customer queries (ex - Ticketing systems/ teams/Phone/Email) Experience in platform (ex-Windows v2010 onwards) Experience in remote control software (team view/Any desk/similar) Experience in Application Support. Ability to work in a team-based, collaborative environment and a passion for contributing to the creation of a world class customer success function Ability to digest complex data and relay it to users in a manageable, clear and concise way ITIL V3 experience IOS Android experience Compliance experience Comprehensive Health Insurance – your well-being matters as much as your work. Referral Bonus Program – help us bring in top talent and get rewarded. Performance-Based Bonus – your impact and achievements are recognized. Flexible Working Options – hybrid to support your best work. Founded in 2016 , Potentiam helps global businesses scale efficiently through offshoring services , connecting them with top talent in technology, product development, and digital transformation. Join us to work on challenging projects in a collaborative, innovative environment where your ideas and skills make a difference.
-
IT Support Specialist
2 weeks ago
India Mint Service Desk Full timeIT Support Specialist – Mint Service Desk 📍 Remote – Asia Region 🕒 Full-time 🏢 Department: Technical Support / Customer Success About Mint Service Desk Mint Service Desk is an IT Service Management (ITSM) and Customer Support platform helping organizations worldwide manage tickets, assets, and workflows with ease and flexibility. We’re...
-
Technical Manager
2 weeks ago
Indore, India Intertec Systems Full timeJob Description Skills: Service Desk Operations, IT Service Management, ITIL Framework, Microsoft 365 services, SLA Management, KPI governance, Exchange Online, Technical Operations, Experience 8 - 10+ years of IT experience, including 3+ years in service desk, support management, or service delivery leadership roles Responsibilities (includes All Tasks) -...
-
Service Desk
2 weeks ago
India SmarTek21 Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe are looking for experienced Service Desk & End User Support Engineers to provide Level 1 and Level 2 technical support across the enterprise. This role is critical in ensuring uninterrupted productivity for end users by delivering efficient support across service desk operations, basic infrastructure troubleshooting, including Virtual Desktop...
-
IT Support Professional for Global Service Desk
2 weeks ago
India Atotech Full time**Purpose** **Key Responsibilities** - Ability to analyse incoming incidents, service requests and provide support. Close the issues with appropriate methods, in line with predefined processes. - Take ownership manage the all related incidents to closure; involving other teams and support as required. - Actively manage the open incidents in the Service Desk...
-
Group IT Service Desk Supervisor
6 days ago
India Spirax-Sarco Full time ₹ 12,00,000 - ₹ 36,00,000 per yearGroup IT Service Desk SupervisorTo Provide operational leadership and support to the Service Support team to meetgroup Service Management KPI's and service experience targets.Support business goals across the Group through the provision of IT Service ensuringthe continuity of IT services and the effective use of by providing a single point ofcontact to...
-
Service Desk/ Help Desk Associate
1 day ago
India CIEL HR Full timeJob Summary Service Desk/ Help Desk Associate Exp - 1 + years Location - Bangalore / Noida Notice Period - Immediate to 15 days Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer...
-
Virtual Desk Operator
2 weeks ago
All India Staff4Me Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole Overview: As a Virtual Desk Operator at Staff4Me, you will play a crucial role in the team by handling incoming calls and messages, delivering exceptional customer service, and supporting various administrative tasks. This remote position offers you the flexibility to work from home while still contributing significantly to the operations. Key...
-
Service Desk
1 week ago
Bengaluru, India Tata Consultancy Services Full timeJob Description TCS is conducting Face to Face interview for Service Desk for Bangalore Location Position Title:Service Desk Location:Bangalore Job Experience:4 to 6 Years Interview Mode:Face to Face Interview Date:8th November 2025 Job Type:Full-time Venue:TATA Consultancy Services, L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore -...
-
Service Desk Lead
7 days ago
Chennai, Tennessee, India dss+ Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob description dss+ is looking for Service desk analyst responsible for providing high-quality technical support and customer service for dss+ IT users. This role involves managing and resolving IT incidents and requests, ensuring service level compliance, and maintaining key performance indicators for the Service Desk. The analyst will handle ticket...
-
Service Desk Analyst-Contractor
1 week ago
India Bright Tier Solutions Full time ₹ 2,00,000 - ₹ 8,00,000 per yearAs Service Desk Administrator, you are supporting the Service Delivery Manager and working with the PMO. You will be joining the Service Desk Team and will be learning very quickly. You will be trained in:Microsoft Products – We will ensure you can master Word, Excel, PowerPoint, MS-Projects tools from Microsoft with a high level of confidence as is...