Virtual Desk Operator

2 weeks ago

All India Staff4Me Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Role Overview: As a Virtual Desk Operator at Staff4Me, you will play a crucial role in the team by handling incoming calls and messages, delivering exceptional customer service, and supporting various administrative tasks. This remote position offers you the flexibility to work from home while still contributing significantly to the operations. Key Responsibilities: - Promptly and professionally answer incoming calls and messages - Address customer inquiries with accuracy - Transfer calls to the appropriate contacts - Take detailed messages - Support administrative duties like data entry and filing - Maintain confidentiality and ensure client satisfaction - Adhere to company policies and procedures Qualifications Required: - High school diploma or equivalent - Prior experience in customer service or a related field is preferred - Familiarity with virtual phone systems is advantageous - Strong verbal and written communication skills - Exceptional customer service abilities - Proficiency in computer applications - Effective multitasking and prioritization skills - Keen attention to detail - Capacity to work both independently and collaboratively If you are looking to leverage your skills in a dynamic remote role that combines customer service and administrative responsibilities, we encourage you to apply for the Virtual Desk Operator position at Staff4Me.,

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