Remote Virtual Receptionist

2 days ago

India Sosa Virtual Full time

Job Description

Job Title:Customer Service Virtual Assistant (Night Shift | Remote | US Hours)

Company:Sosa Virtual (www.sosavirtual.com)

Location:Remote (Work from Home)

Work Hours:8 hour night shift Mon to Fri:9:30 PM to 5:30 AM IST(USA Pacific time coverage)

Salary range:Up to Rs 40,000 per month (based on experience, skills and shift)

About Sosa Virtual

Sosa Virtual provides virtual receptionist and business support services to small businesses across North America. We help our clients manage their calls, appointments, and customer interactions efficiently.

We are looking for afluent English-speaking, confident, and proactive Virtual Assistantto join our team. The ideal candidate should be able toanswer calls for multiple businesses, engage with clients, and book appointmentswhile maintaining professionalism and a friendly tone.

Receptionist Support

You'll handle receptionist duties for multiple small businesses in a professional, kind, and confident way. Tasks include:

- Answering incoming calls using a VoIP system and greeting callers warmly
- Making outbound calls and texts to customers to communicate information clearly and politely
- Booking, rescheduling, and confirming appointments in scheduling applications (like Janeapp) and calendars
- Taking clear, accurate messages and following up when needed
- Handling basic customer service questions or routing them to the right person
- Making outbound reminder or follow-up calls as required
- Logging call notes and updates into CRMs or shared tools
- Acting as the first point of contact making every caller feel heard and valued

Administrative Support

You'll also support general admin tasks that help businesses stay organized and efficient. Tasks may include:

- Managing email inboxes and organizing messages
- Creating and updating documents, SOPs, and templates
- Organizing files and folders in Google Drive
- Completing online research or data entry
- Scheduling meetings or making travel bookings
- Updating basic information in websites, CRMs, or booking platforms
- Supporting other admin duties as needed to keep operations running smoothly

Requirements

- Must be able to work 8 hoursMon- Fri night shifts:6:30 PM to 2:30 AMOR9:30 PM to 5:30 AM IST
- Fluent in spoken and written Englishwith clear, confident communication skills
- Must own ahigh-speedlaptopand have astable, high-speed internet connection
- Must beTech-savvy(email, tools, shortcuts, AI, etc.)
- Ability to work independentlyand handle multiple tasks efficiently
- Previous experiencein customer service, virtual assistance, or receptionist roles

Benefits

- 8 hours work days
- Weekends off
- Up to 10 paid USA public holidays (we follow USA calendar). Indian holidays are a working day.
- Additional 12 paid leaves (accrues 1 per month as long as you are employed)
- Fully remote work with flexibility to work from anywhere as long as you have a quiet private environment to answer calls professionally

If you're someone who enjoys helping others, is detail-oriented, and wants to be part of a long-term, reliable team we'd love to hear from you. We believe in setting you up for success with training and support, and we value the work our VAs do every day.

Fill the form below.Only apply if you fulfill all the 6 requirements listed above. Incomplete answers will be automatically rejected.

DO NOT USE ANY AI-GENERATED ANSWERS -- YOUR APPLICATION WILL BE AUTOMATICALLY REJECTED BY THE SYSTEM.

  • Software Development Intern

    3 weeks ago

    Bengaluru, India Virtual Internships Full time

    Job Description About Virtual Internships We&aposre on an ambitious and challenging mission to provide guaranteed internships to anyone, anytime, anywhereno one else is doing this at our scale! Regardless of background, major, location, or career field, every student can gain invaluable experience at innovative companies worldwide, significantly enhancing...

  • ▷ (Urgent Search) Data Analyst (Remote / Virtual)

    2 weeks ago

    India Skillfied Mentor Jobs Full time

    Job Description Data Analyst (Remote / Virtual) Location: Remote / Work from Anywhere Program Type: Unpaid (Top performers get recognition ) Duration: Flexible, based on project timelines Schedule: Flexible working hours About the Program This program is designed for students and beginners who want to develop practical skills in data analysis. You...

  • Remote C# Engineer

    7 days ago

    India Optimal Virtual Employee Full time

    AI/ML Engineer Location:  Remote Shift timings: 10:00 AM/10:30 AM IST onwards As the AI/ML Engineer, you will be a key architect in the development of our  neurosymbolic reasoning engine. You will work alongside the founding team to integrate  neural networks (like GPT, LLaMA)with symbolic reasoning models to ensure logical consistency and...

  • Virtual Assistant

    4 days ago

    India Somewhere Full time

    Job Description Role Description This is a full-time remote role for a Virtual Assistant at a US based company. The Assistant will be responsible for providing executive administrative support, travel planning, event coordination, inbox management, schedule management, facilitating communication, project management, assisting in business operations and...

  • Virtual Assistant

    2 weeks ago

    India Maker's Row Full time

    Job Description Job Title: Virtual Executive Assistant Location: Remote Job Type: Part-Time About the Role: We are seeking a highly experienced and organized Virtual Executive Assistant to support our executive team. In this role, you will manage high-level administrative tasks, ensure efficient workflow, and help prioritize the executives time and...

  • Virtual Desk Operator

    2 weeks ago

    All India Staff4Me Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role Overview: As a Virtual Desk Operator at Staff4Me, you will play a crucial role in the team by handling incoming calls and messages, delivering exceptional customer service, and supporting various administrative tasks. This remote position offers you the flexibility to work from home while still contributing significantly to the operations. Key...

  • Remote Voice Support Specialists

    2 weeks ago

    India Virtual Lab Tech Full time

    *** FOLLOW OUR VIRTUAL LAB TECH PAGE *** *** MUST HAVE AN ADDITIONAL MONITOR (DUAL MONITOR) *** Location: Remote (Anywhere in India) Freelancer Role - Rs 150 per hour Work Timing - Night shift - IST Need to have your own laptop with Windows 11 or above and a high speed internet connection Are you a skilled communicator with BPO experience? Join us...

  • Customer Service

    2 weeks ago

    India VirtueStaff Full time

    VirtueStaff is seeking a proactive and detail-oriented Customer Service Virtual Assistant to join our dedicated team In this role you will be providing exceptional customer support while also assisting with various administrative tasks If you are passionate about helping others and thrive in a remote work environment we want you on our team ...

  • Automation Engineer

    2 days ago

    India Elevaze Full time

    Job Description Company Description We build cutting-edge AI-powered automation solutions to help businesses across the U.S. streamline operations and enhance customer experiences. Our focus is on delivering smart, reliable, and scalable workflows that integrate AI agents and virtual receptionists. Role Description We're seeking a skilled n8n Developer...

  • Process Associate

    3 weeks ago

    Noida, India SquadCX Full time

    Job Description About SquadCX SquadCX is a premier marketplace for remote talent, specializing in Sales, Customer Support, and Operations. We serve clients across industries including Real Estate, SaaS, and Ecommerce, by providing tailored solutions to meet unique business needs. At SquadCX, we value the power of remote work to deliver exceptional service...