Teleperformance | Assistant Operations Manager
2 weeks ago
Responsibilities-
Develop and implement operational strategies to ensure efficient and cost-effective operations
Monitor and analyze operational performance metrics to identify areas of improvement
Develop and maintain operational policies, procedures, and standards
Oversee the development and implementation of new systems and processes
Ensure compliance with all applicable laws and regulations
Develop and manage budgets and financial plans
Monitor and manage inventory levels
Establish and maintain relationships with vendors and suppliers
Lead and motivate staff to achieve organizational objectives
Analyze customer feedback and develop strategies to improve customer service
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