Training Development Manager

1 week ago


Gurgaon, Haryana, India Teleperformance Full time
Job Description

As a Training Development Manager at Teleperformance, you will play a pivotal role in shaping the skills and knowledge of our employees. This key position requires an individual who can administer and supervise training programs to ensure seamless execution.

The ideal candidate will possess strong leadership skills, with the ability to manage training officers and line trainers aligned to designated processes. Effective communication is essential in this role, as you will be working closely with stakeholders to develop and deliver high-quality training content.

Key Responsibilities:

  • Develop and implement comprehensive training strategies that meet operational requirements.
  • Collaborate with operations teams to design and deliver effective training programs.
  • Analyze training effectiveness and make recommendations for improvement.
  • Maintain up-to-date records of training activities and participant progress.

Requirements:

  • Bachelor's degree in a relevant field (e.g., Education, Training and Development).
  • Minimum 3 years of experience in training management or a related field.
  • Strong understanding of adult learning principles and instructional design methodologies.
  • Excellent communication, interpersonal, and problem-solving skills.

Salary Range:

We offer a competitive salary range of $60,000 - $80,000 per annum, commensurate with your experience and qualifications.

Benefits:

  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment that fosters collaboration and innovation.


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