Product Support Engineer

2 months ago


Bangalore, India Stack Wealth Full time

Company Description Stack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers, designers, and investment advisors with over 25 years of experience managing assets for millions of investors. Role Description This is a full-time on-site role for a Technical Support Engineer at Stack Wealth. The Technical Support Engineer will provide technical support, troubleshoot issues, and offer analytical solutions to customers. The role also involves providing exceptional customer support and service to ensure a seamless experience for our clients. Key Responsibilities:- Investigate and resolve complex technical issues escalated from L1. Collaborate with internal teams (development, DevOps) to resolve customer issues. Develop and maintain technical documentation and knowledge base articles. Participate in root cause analysis and implement preventive measures. Provide training and guidance to L1 support engineers. Collaborate on project-based initiatives to improve support processes Role Requirements 2-5 years of experience in technical support or related field. Strong experience in Node.js, PostgreSQL or MongoDB, and AWS Cloud (ECS, S3, Lambda, RDS) In-depth product understanding will be required to resolve complex issues. Excellent problem-solving skills, attention to detail, and communication skills. Nice to Have Understanding of Docker CI/CD pipelines



  • Bangalore, India Vikgol Full time

    Company Description : Vikgol provides software development on demand and connects users with top-tier teams of developers, designers, and product managers quickly. The company emphasizes high-quality networks of engineers, product managers, and designers, with streamlined automation for efficient software development.Job Role : This is a full-time on-site...


  • Bangalore, India Tripgain Travel and Expense Management Solutions Full time

    As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social...


  • Bangalore, India Tripgain Travel and Expense Management Solutions Full time

    As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social...


  • bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...


  • bangalore, India Acqueon Full time

    Who we are:Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...


  • Bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...


  • bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...


  • bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...


  • Bangalore, India Acqueon Full time

    Who we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...


  • Bangalore, India Vikgol Full time

    JOB SUMMARY : The Product Support Engineer provides technical assistance, troubleshooting, and resolution to customers and internal teams regarding product issues. They act as the first point of contact for diagnosing technical problems, addressing customer inquiries, and working with engineering teams to enhance product performance and functionality.KEY...


  • Bangalore, India Tripgain Travel And Expense Management Solutions Full time

    Role in nutshell: As a Product Support Engineer at Trip Gain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as...


  • bangalore, India Locad Full time

    About Locad Locad is the all-in-one solution for e-commerce brands looking to streamline operations and achieve explosive growth. Our innovative platform syncs inventory across online channels facilitates systematic order fulfillment (storage, packing, shipping, and tracking), and leverages a reliable network of warehouses and shipping partners across...


  • Bangalore, India Tripgain Travel and Expense Management Solutions Full time

    Role in nutshell: As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as...


  • Bangalore, India Tripgain Travel and Expense Management Solutions Full time

    Role in nutshell: As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as...


  • bangalore, India Piramal Capital & Housing Finance Limited Full time

    QUALIFICATION: Bachelor’s degree in Computer Science, Information Technology or IT related field EXPERIENCES: Bachelor’s degree in Computer Science or equivalent technical degree 2+ years’ experience of relevant professional experience with Support to achieve operational excellence Understanding of Java based application, SaaS software and...


  • Bangalore, India Locad Full time

    About Locad Locad is the all-in-one solution for e-commerce brands looking to streamline operations and achieve explosive growth. Our innovative platform syncs inventory across online channels facilitates systematic order fulfillment (storage, packing, shipping, and tracking), and leverages a reliable network of warehouses and shipping partners across...


  • Bangalore, India Stack Wealth Full time

    Company Description Stack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...


  • Bangalore, India Piramal Capital & Housing Finance Limited Full time

    QUALIFICATION: Bachelor’s degree in Computer Science, Information Technology or IT related field EXPERIENCES: Bachelor’s degree in Computer Science or equivalent technical degree 2+ years’ experience of relevant professional experience with Support to achieve operational excellence Understanding of Java based application, SaaS software and...


  • Bangalore Rural, India Ecolab Full time

    For Systems Engineer Data Integration Primary Skills SQL, Azure cloud, Basics of( ADF, ADLS, Data bricks ) & L2 Support (Mandatory)Preferred Any programming language (C#, Python, Java) would be preferred, and Azure Devops is preferredDetailed JD below: Experience in SQL, MS-SQL Server, Azure Data Factory (ADF) or equivalent integration...


  • bangalore, India Stack Wealth Full time

    Company DescriptionStack Wealth is a digital wealth management solution provider in Bengaluru. Our platform offers exclusive investment opportunities, personalized financial planning, and expert assistance to help everyday investors build wealth and grow their net worth. Our team comprises finance experts, AI specialists, data scientists, engineers,...