Product support specialist

4 weeks ago


Bangalore, India Tripgain Travel And Expense Management Solutions Full time

Role in nutshell: As a Product Support Engineer at Trip Gain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as Email, Chat & Social Media around the clock 24/7. Also actively participate in the Product Team, Engineering Team, Customer Success Team, and Customer Engineering Team for incorporating customer feedbacks and improve product.  Desired experience: Min 1 year.  In-depth knowledge of fundamentals on networking concepts Strong verbal and written communication skills in English Analytical and problem-solving skills Basic technical troubleshooting skills (L1) Preferred hands-on Exp on or at least a good understanding of the below tools such as CURL /Postman / SOAPUI Experience in supporting any SAAS product What will you do?  Take ownership of support tickets and manage effective customer communication Ability to understand customer issues with business impact and maintain the defined SLA for better customer experience Participate in training new joiners. Discuss with business and product team and give customer feedbacks.



  • Bangalore, India Informatica Full time

    Product Specialist We're looking for an Product Specialist candidate with experience in Java / C++, Troubleshooting, Debugging, and to join our team in Bangalore. You will report to the Senior Manager, Product Specialist. Technology You'll Use Troubleshooting skills for issues like, unexpected termination/memory leak/performance issue....


  • Bangalore, India Informatica Full time

    Product Specialist We're looking for an Product Specialist candidate with experience in Java / C++, Troubleshooting, Debugging, and to join our team in Bangalore. You will report to the Senior Manager, Product Specialist. Technology You'll Use Troubleshooting skills for issues like, unexpected termination/memory leak/performance issue....


  • bangalore, India Ārohana Support Full time

    Location: RemoteReports to: Business Development ManagerAbout UsAt EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy. Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest potential. We...


  • bangalore, India Ārohana Support Full time

    Location: Remote Reports to: Business Development Manager About Us At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy . Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest...


  • bangalore, India Ārohana Support Full time

    ABA Billing Specialist Looking for Immediate joiners!A Billing Specialist is a role that ensures that insurance companies and healthcare facilities keep accurate records.Billing Specialists perform many accounting, customer service and organizational tasks to promote the financial health of their organization. Essential Functions• Prepares and submits...


  • Bangalore Metropolitan Area, India Informatica Full time

    Product SpecialistWe're looking for an Product Specialist candidate with experience in Java / C++, Troubleshooting, Debugging, and to join our team in Bangalore.You will report to the Senior Manager, Product Specialist.Technology You'll UseTroubleshooting skills for issues like, unexpected termination/memory leak/performance issue. Proficiency in java and...


  • bangalore, India Informatica Full time

    Product SpecialistWe're looking for an Product Specialist candidate with experience in Java / C++, Troubleshooting, Debugging, and to join our team in Bangalore.You will report to the Senior Manager, Product Specialist.Technology You'll UseTroubleshooting skills for issues like, unexpected termination/memory leak/performance issue. Proficiency in java and...


  • bangalore, India Informatica Full time

    Product Specialist We're looking for an Product Specialist candidate with experience in Java / C++, Troubleshooting, Debugging, and to join our team in Bangalore. You will report to the Senior Manager, Product Specialist. Technology You'll Use Troubleshooting skills for issues like, unexpected termination/memory leak/performance issue. Proficiency in java...

  • Product specialist

    2 months ago


    Bangalore, India Informatica Full time

    Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the...


  • Bangalore, India Tripgain Travel and Expense Management Solutions Full time

    Role in nutshell: As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as...


  • Bangalore, India Tripgain Travel and Expense Management Solutions Full time

    Role in nutshell: As a Product Support Engineer at TripGain, you will help our customers with technical queries related to our Travel & Expense management software in an accurate and timely manner. You will troubleshoot and resolve technical queries related to the customer's travel and expense filing. You will provide Support via Channels such as...

  • Product Specialist

    2 months ago


    bangalore, India Informatica Full time

    Build Your Career at InformaticaWe're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of...


  • bangalore, India Ārohana Support Full time

    Revenue Cycle Management (RCM) DirectorThe RCM Director at Ārohana Support is responsible and accountable for overseeing and optimizing revenue cycle management strategies, ensuring efficient billing and collections processes, and leading a team of billing specialists to support US-based pediatric therapy companies. The RCM Director will develop effective...


  • Bangalore, India Integra Connect Full time

    About Integra Connect Integra Connect delivers a comprehensive, integrated suite of cloud-based technologies and services that enable specialty groups to optimize clinical and financial performance as reimbursement shifts to value-based models. Connected by the Integra Cloud platform, the company’s core applications span population health including...


  • Bangalore, India Integra Connect Full time

    About IntegraConnect Integra Connect delivers a comprehensive, integrated suite of cloud-based technologies and services that enable specialty groups to optimize clinical and financial performance as reimbursement shifts to value-based models. Connected by the IntegraCloud platform, the company’s core applications span population health including care ...


  • bangalore, India Integra Connect Full time

    About IntegraConnect Integra Connect delivers a comprehensive, integrated suite of cloud-based technologies and services that enable specialty groups to optimize clinical and financial performance as reimbursement shifts to value-based models. Connected by the IntegraCloud platform, the company’s core applications span population health including care...

  • Product support

    3 days ago


    Bangalore, India CloudSEK Full time

    WHO ARE WE? We are a bunch of enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy! one of India’s most trusted cybersecurity product companies, is on a mission to build the world’s fastest and most reliable AI technology that...


  • bangalore, India Integra Connect Full time

    About IntegraConnectIntegra Connect delivers a comprehensive, integrated suite of cloud-based technologiesand services that enable specialty groups to optimize clinical and financial performanceas reimbursement shifts to value-based models. Connected by the IntegraCloudplatform, the company’s core applications span population health including...


  • bangalore, India Integra Connect Full time

    About IntegraConnectIntegra Connect delivers a comprehensive, integrated suite of cloud-based technologiesand services that enable specialty groups to optimize clinical and financial performanceas reimbursement shifts to value-based models. Connected by the IntegraCloudplatform, the company’s core applications span population health including...

  • Product Specialist

    2 months ago


    Bangalore, India Informatica Full time

    Build Your Career at Informatica We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the...