Ārohana Support | Sales and Outreach Specialist
1 day ago
Location: Remote
Reports to: Business Development Manager
About Us
At EAV we are dedicated to improving the lives of individuals with autism and other developmental disorders through evidence-based Applied Behavior Analysis (ABA) therapy. Our mission is to provide high-quality, compassionate care that empowers individuals to reach their fullest potential. We are looking for a Sales and Outreach Specialist to help us expand our reach, build relationships with key stakeholders, and drive the adoption of our ABA and other therapy services.
Job Overview
The Sales and Outreach Specialist will be responsible for driving new business opportunities, raising awareness about ABA and other therapies, and building strong relationships with families, healthcare providers, schools, and other organizations in need of the services offered by the company. This role requires an individual who is passionate about behavioral health, highly motivated, and skilled in outreach and sales within the healthcare or educational sector.
Key Responsibilities
- Lead Generation & Prospecting:
- Identify and target potential clients, including families, schools, paediatricians, healthcare providers, and community organizations that could benefit from ABA and other therapy services.
- Conduct outreach efforts through cold calling, emails, networking, and attending relevant conferences and events to generate leads and expand the client base.
- Qualify leads and assess their specific needs to offer tailored solutions for ABA services.
- Client Outreach & Relationship Building:
- Engage with families, schools, paediatricians, and other healthcare professionals to introduce the benefits of ABA and other therapy services.
- Establish and maintain long-term relationships with key stakeholders, ensuring high levels of trust and satisfaction.
- Educate potential clients on the value and effectiveness of ABA therapy for individuals with autism and related behavioral challenges.
- Sales Presentations & Consultations:
- Prepare and deliver presentations and consultations to potential clients, caregivers, and organizations to explain how our ABA therapy services can support individuals' behavioral, academic, and social development.
- Tailor solutions to meet the unique needs of the organization, ensuring a personalized approach to therapy and care.
- Contract Negotiation & Closing Sales:
- Work with families and organizations to negotiate service contracts, MOU’s and ensure successful enrolment in ABA and other therapy programs.
- Close deals by effectively presenting pricing structures, service offerings, and addressing any questions or concerns from potential clients.
- Partnership Development:
- Develop strategic partnerships with local schools, paediatricians, healthcare providers, and community organizations to create referral networks for ABA therapy services.
- Identify opportunities for collaboration that can enhance service offerings and client access to ABA services.
- CRM & Reporting:
- Maintain accurate records of sales leads, client interactions, and conversion rates on the google drive
- Provide regular reports on outreach efforts, sales metrics, and the status of leads and client relationships.
- Market Research & Community Engagement:
- Stay informed about trends and best practices in ABA therapy, autism spectrum disorder (ASD), and related treatment approaches.
- Engage with local communities, educational groups, and professional networks to raise awareness about ABA therapy and our services.
- Advocacy & Education:
- Serve as an advocate for ABA therapy within the community by educating potential clients and their families about the importance of early intervention and evidence-based behavioral therapy.
- Organize workshops, seminars, or informational sessions to build awareness and generate interest in our services.
Skills and Qualifications
- Experience in sales, business development, or outreach, particularly in the healthcare, education, or therapy services sectors (e.g., ABA, mental health, special education).
- Strong understanding of ABA therapy principles, autism spectrum disorder (ASD), and the benefits of early intervention for individuals with behavioral challenges is preferred.
- Excellent communication skills with the ability to connect with families, caregivers, and healthcare professionals on an emotional and professional level.
- Ability to explain complex therapeutic concepts in simple terms to families and other stakeholders.
- Self-motivated with a goal-oriented approach and the ability to manage multiple leads and sales opportunities effectively.
- Strong interpersonal skills with the ability to build and nurture relationships within the community.
- Ability to work both independently and as part of a collaborative team environment.
- Understanding of healthcare insurance options for ABA services and familiarity with billing and service contracts is a plus.
Preferred Qualifications
- A background in psychology, special education, healthcare, or a related field is a plus.
- Familiarity with local healthcare providers, schools, and community organizations.
- Bachelor’s degree in a relevant field (e.g., Psychology, Healthcare Administration, Social Work, Special Education).
- 2+ years of experience in a sales, outreach, or business development role within the healthcare, education, or therapy services sector.
Why Join Us?
- Competitive salary and performance-based incentives.
- Opportunity to make a meaningful impact in the lives of individuals with autism and other developmental challenges.
- Supportive and collaborative work environment with a passionate team.
- Professional growth opportunities in the growing field of behavioral health.
- Flexible work arrangements, including remote work options.
- Comprehensive benefits package, including healthcare, paid time off, and commission based salary increments.
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