ITSM

3 days ago

bangalore, India Tata Consultancy Services Full time

TCS hiring Role: ITSM Location: Bangalore Experience: 6-8 Must have: Escalation point, responsible for call and notification management and first point of contact for service restoration To work in 24/7 operations and project support Major Incident Management activities. Adhere to the Responsibilities detailed in the Incident Process Investigate and diagnose Major Incident to restore failed Application or Service as quickly as possible. Document troubleshooting steps and service restoration details for accurate timeline. (Sequence of Event) Providing periodic major incident metrics reports as management Notification to top management during the bridge call with periodic intervals. Forming collaborative action plans with specific actions, roles, deadlines, and ensuring these are completed. (Action Plans in place) Driving the Bridge call with end-to-end responsibilities till closure. Following the proper escalation matrix during and after the bridge calls. Accountable for the Major Incident Management process and maintains and improves the process as necessary to achieve the objectives of the business. Added advantage on having Knowledge in Service Now & MS List.

  • ITSM

    16 hours ago

    bangalore, India Tata Consultancy Services Full time

    Role: ServiceNowEXP: 6 To 8yrsLocation: Chennai Responsible for interacting with customers and stakeholders for requirement gathering.Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.Implementations and enhancements of Service Catalog, Workflows, Flow...

  • ITSM

    6 hours ago

    bangalore, India Tata Consultancy Services Full time

    Role: ServiceNow EXP: 6 To 8yrs Location: Chennai Responsible for interacting with customers and stakeholders for requirement gathering. Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond. Implementations and enhancements of Service Catalog, Workflows,...

  • ITSM Freshservice

    2 weeks ago

    bangalore, India Zensar Technologies Full time

    Key Responsibilities:Freshservice Platform OwnershipConfigure, customize, and maintain Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows, SLAs, and integrations with other enterprise tools.Process Optimization & GovernanceDesign and refine ITSM processes aligned with ITIL best practices.Ensure...

  • Software Engineer

    3 weeks ago

    Bangalore Division, India Saaki Argus & Averil Consulting Full time

    About the Client: A global IT MNC company Role : Software Engineer - ITSM Experience : 3 to 5 years Location : Bangalore (Hybrid) Looking for candidates who are currently in a Career Break (preferably Female candidates) Roles & Responsibilities: Manage and improve IT service management processes following ITSM best practices and frameworks (such as ITIL)....

  • Senior ServiceNow ITSM Consultant

    2 weeks ago

    bangalore, India S2Integrators Full time

    Job SummaryWe are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...

  • Senior Developer

    3 weeks ago

    Bangalore Division, India N2S.Global Full time

    Job Summary: We are seeking an experienced Senior ServiceNow ITSM Developer to lead the design, development, and implementation of ITSM solutions on the ServiceNow platform. This role involves working across multiple modules, mentoring junior developers, and driving automation and integration efforts to enhance IT service delivery. Key Responsibilities:...

  • Senior ServiceNow ITSM Consultant

    2 weeks ago

    bangalore, India S2Integrators Full time

    Job Summary We are looking for a highly skilled Senior ServiceNow ITSM Consultant with 5+ years of hands-on experience in implementing, configuring, and supporting ServiceNow ITSM modules. The ideal candidate must have strong technical and functional expertise, excellent communication skills, and the ability to work closely with business stakeholders to...

  • ITSM / CMDB / ServiceNow BA

    4 days ago

    bangalore, India Recloud Consulting Full time

    About the RoleWe are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow. The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution.This opportunity is with our client, a global...

  • Senior ITSM Developer

    17 hours ago

    bangalore, India beBeeServicenow Full time

    ServiceNow Developer Role OverviewJob Description:As a ServiceNow developer, you will be responsible for designing, developing, and implementing ServiceNow solutions across ITSM modules. This includes creating custom applications, integrations, and REST/SOAP web services within the ServiceNow platform.Key Responsibilities:Design, develop, and implement...

  • ITSM / CMDB / ServiceNow BA

    5 days ago

    Bangalore, India Recloud Consulting Full time

    About the Role We are looking for a skilled Business Analyst with strong experience in ITSM processes, CMDB, and ServiceNow . The ideal candidate will work closely with business and technical teams to translate requirements into actionable solutions, support process improvement, and drive ITSM project execution. This opportunity is with our client, a global...